Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gelvin

Liberty

Summary

Adaptable and detail-oriented professional with 20+ years of entrepreneurial and fulfillment experience. Skilled in training, mentoring, and supporting others through clear communication and step-by-step instruction. Strong background in process improvement, customer education, and cross-functional operations. Recognized for patience, reliability, and ability to create positive learning environments. Seeking to leverage training and acquire new skills in the role of Learning Coordinator at Chewy.

Overview

23
23
years of professional experience

Work History

Fulfillment Specialist / SEAL Team Member

Chewy
08.2023 - Current
  • Advanced from Outbound (picking/packing) to Inbound (receiving, putaway), demonstrating adaptability and cross-functional expertise.
  • Selected as a member of the S.E.A.L. Team, responsible for training new hires, providing floor support, and reinforcing process knowledge.
  • Delivered peer learning and mentorship with an emphasis on patience, clarity, and breaking down complex workflows.
  • Operate powered industrial equipment, including Order Picker (O.P.), ensuring safety and efficiency.
  • Consistently achieve and exceed performance and accuracy metrics while contributing to a positive team culture.

Independent Entrepreneur – Artist, Herbalist, and Small Business Owner

01.2003 - Current
  • Founded and managed a successful independent business selling wildcrafted herbs, insect art, and handmade jewelry across Etsy, eBay, various festivals and pop-up markets.
  • Oversaw all aspects of business operations: product design, sourcing, production, marketing, customer service, and fulfillment.
  • Educated customers on the use of herbs and natural art through direct sales, workshops, and online engagement, building trust and repeat business.
  • Developed self-directed learning skills, teaching complex processes to diverse audiences in accessible, engaging ways.
  • Built strong organizational, planning, and communication abilities while balancing creativity with business management.

Education

Business Management

Volunteer State Community College
Gallatin, TN

GED -

Smith County High School
Carthage, TN

Skills

  • Training New Hires
  • Instructional Support & Peer Mentoring
  • Communication & Team Collaboration
  • Adaptability & Problem-Solving
  • Safety & Compliance (Warehouse Operations)
  • Business Management & Customer Education

Timeline

Fulfillment Specialist / SEAL Team Member

Chewy
08.2023 - Current

Independent Entrepreneur – Artist, Herbalist, and Small Business Owner

01.2003 - Current

Business Management

Volunteer State Community College

GED -

Smith County High School

Similar Profiles

CREATE PROFILE
Jennifer Gelvin