Jennifer Hartman
Fairview
Summary
Dynamic Patient Accounts specialist with STAR Physical Therapy, adept at resolving complex worker’s compensation claims and collaborating with legal teams. Proven expertise in medical billing and collections, complemented by strong problem-solving and communication skills. Successfully improved payment recovery rates through diligent follow-up and attention to detail.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Accounts
STAR Physical Therapy
08.2013 - Current
Follow up on denied or partially paid bills that pertain specifically to worker’s compensation claims. Appeal and collect on payments that are outstanding with work comp insurances, auto accident claims, as well as work closely with attorneys on personal injury accounts. I also have experience with resolving claims for commercial insurance accounts, as well as Medicare and Medicaid insurance accounts.
Education
Bachelor Of Music - Music Education
Middle Tennessee State University
Murfreesboro, TN05.2010
Skills
- Patient care
- Team collaboration
- HIPAA compliance
- Verbal and written communication
- Collections experience
- Patient account management
- Insurance verification
- HIPAA
- Medical terminology
- Medical billing expertise
- Payment processing
- Administrative support
- Medical coding proficiency
- Medical billing
- Data entry proficiency
- Insurance billing
- Follow-up skills
- Medical terminology knowledge
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Certification
Certified Professional Biller
Timeline
Patient Accounts
STAR Physical Therapy
08.2013 - Current
Bachelor Of Music - Music Education
Middle Tennessee State University