Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jennifer Indermuehle

Columbia

Summary

Dynamic and dedicated professional with extensive experience in the food service industry, notably at Domino's Pizza Inc. Proven ability to enhance customer satisfaction through exceptional service and cleanliness. Skilled in order taking and adept at handling complaints, fostering a positive dining experience while training staff and maintaining operational excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Waitress Trainee

Cracker Barrell Old Country Store
08.2022 - 12.2022
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Car Hopper

Sonics Drive In
07.2021 - 07.2022
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Balanced orders on trays and delivered them to cars.
  • Memorized orders and maintained 100% accuracy in high-traffic times.
  • Ensured a positive dining experience for guests by maintaining a clean and organized outdoor area.

Machine Operator

Tenneco
09.2020 - 04.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Residential Staff

Adult and Teen Challenge of the Upper Cumberland
07.2019 - 08.2020
  • Improved resident satisfaction by addressing concerns promptly and efficiently.
  • Assisted residents in achieving self-sufficiency by providing guidance on life skills and resource management.
  • Handled sensitive resident information with discretion, ensuring privacy and confidentiality were maintained at all times.
  • Reduced conflicts among residents with effective mediation strategies during challenging situations.

Assistant Manager

Dominos Pizza Inc.
12.2017 - 04.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Waitress/Restaurant Hostess

Napolis Italian Restauraunt
03.2015 - 07.2015
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Shift Lead

Panda Express Restaurant
09.2014 - 12.2014
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Education

High School Diploma -

Spring Hill High School
Columbia, TN
05-2013

Skills

  • Cleanliness
  • Table setting
  • Order taking
  • Handling complaints

Certification

Certified in Lash Extensions, Micro Blading and Shading, Brow lamination, Lash lift and Tint.

Certified in Mircro Link hair extensions.

Timeline

Waitress Trainee

Cracker Barrell Old Country Store
08.2022 - 12.2022

Car Hopper

Sonics Drive In
07.2021 - 07.2022

Machine Operator

Tenneco
09.2020 - 04.2021

Residential Staff

Adult and Teen Challenge of the Upper Cumberland
07.2019 - 08.2020

Assistant Manager

Dominos Pizza Inc.
12.2017 - 04.2018

Waitress/Restaurant Hostess

Napolis Italian Restauraunt
03.2015 - 07.2015

Shift Lead

Panda Express Restaurant
09.2014 - 12.2014

High School Diploma -

Spring Hill High School

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Jennifer Indermuehle