Jennifer Jyotsna
Epic Analyst - Willing to relocate to the UAE
Chennai
Summary
Versatile and results-driven healthcare IT professional with a strong foundation in both clinical practice and health technology. Brings deep clinical insight and technical knowledge to optimize EMR systems, resolve complex issues, and improve workflow efficiency. Recognized for a collaborative approach that bridges clinical and technical teams, driving user-focused solutions and enhancing patient care. Excels in troubleshooting, cross-team communication, and delivering impactful improvements in fast-paced healthcare environments.
Overview
5
5
years of professional experience
Work History
Epic Clinical Analyst (Packaged Application Development Senior Analyst)
Accenture Services Private Limited
08.2022 - Current
- Led and validated Inpatient Orders and ED workflows (ASAP), improving care coordination and clinical efficiency.
- Built and optimized workflows for order sets, procedures, consults, smarttools, BPAs, print groups, reports, patient lists, order transmittal logs.
- Maintained question and category list records, supporting dynamic documentation and reporting workflows.
- Designed and maintained Beaker AP/CP records, including lab order management, analyzers, and result workflows.
- Built inhouse and external lab orders, managed submitter records and third-party integrations with labs like Quest, Mayo, Millennium.
- Supported Bugsy configuration, infection definitions, and hospital reporting protocols.
- Performed Data Innovation server interface bounces, third party integration tools such as RALS, Safetrace, WAM, CBORD, resolved work queue errors.
- Managed build tracker and content management tools to document build progress and to ensure collaboration
- Coordinated and tested system upgrades
- Facilitated release planning and migrations using Data Courier
- Tracked and resolved tickets via ServiceNow
Business Analyst
Encircle Innovations Private Limited
01.2021 - 08.2022
- Worked as a clinical SME translating dental workflows into structured EMR configurations.
- Managed testing phases including UAT and functional.
- Coordinated with QA and dev teams for enhancements, created training materials and provided go-live support.
- Logged and tracked issues using ticketing system Freshdesk and followed through on resolutions.
- Creating wireframes, handing queries and new requirements from end users.
Education
Bachelor of Dental Surgery - BDS
The Tamil Nadu Dr. M.G.R Medical University
Chennai, Tamil Nadu09.2019
Skills
- Epic Inpatient Orders
- Epic Beaker Clinical Pathology
- Epic Beaker Anatomic Pathology
- Epic Bugsy
- Epic ASAP
- Epic Order Transmittal (Ongoing)
Timeline
Epic Clinical Analyst (Packaged Application Development Senior Analyst)
Accenture Services Private Limited
08.2022 - Current
Business Analyst
Encircle Innovations Private Limited
01.2021 - 08.2022
Bachelor of Dental Surgery - BDS
The Tamil Nadu Dr. M.G.R Medical University