Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jennifer Jyotsna

Jennifer Jyotsna

Epic Analyst - Willing to relocate to the UAE
Chennai

Summary

Versatile and results-driven healthcare IT professional with a strong foundation in both clinical practice and health technology. Brings deep clinical insight and technical knowledge to optimize EMR systems, resolve complex issues, and improve workflow efficiency. Recognized for a collaborative approach that bridges clinical and technical teams, driving user-focused solutions and enhancing patient care. Excels in troubleshooting, cross-team communication, and delivering impactful improvements in fast-paced healthcare environments.

Overview

5
5
years of professional experience

Work History

Epic Clinical Analyst (Packaged Application Development Senior Analyst)

Accenture Services Private Limited
08.2022 - Current
  • Led and validated Inpatient Orders and ED workflows (ASAP), improving care coordination and clinical efficiency.
  • Built and optimized workflows for order sets, procedures, consults, smarttools, BPAs, print groups, reports, patient lists, order transmittal logs.
  • Maintained question and category list records, supporting dynamic documentation and reporting workflows.
  • Designed and maintained Beaker AP/CP records, including lab order management, analyzers, and result workflows.
  • Built inhouse and external lab orders, managed submitter records and third-party integrations with labs like Quest, Mayo, Millennium.
  • Supported Bugsy configuration, infection definitions, and hospital reporting protocols.
  • Performed Data Innovation server interface bounces, third party integration tools such as RALS, Safetrace, WAM, CBORD, resolved work queue errors.
  • Managed build tracker and content management tools to document build progress and to ensure collaboration
  • Coordinated and tested system upgrades
  • Facilitated release planning and migrations using Data Courier
  • Tracked and resolved tickets via ServiceNow

Business Analyst

Encircle Innovations Private Limited
01.2021 - 08.2022
  • Worked as a clinical SME translating dental workflows into structured EMR configurations.
  • Managed testing phases including UAT and functional.
  • Coordinated with QA and dev teams for enhancements, created training materials and provided go-live support.
  • Logged and tracked issues using ticketing system Freshdesk and followed through on resolutions.
  • Creating wireframes, handing queries and new requirements from end users.

Education

Bachelor of Dental Surgery - BDS

The Tamil Nadu Dr. M.G.R Medical University
Chennai, Tamil Nadu
09.2019

Skills

  • Epic Inpatient Orders
  • Epic Beaker Clinical Pathology
  • Epic Beaker Anatomic Pathology
  • Epic Bugsy
  • Epic ASAP
  • Epic Order Transmittal (Ongoing)

Timeline

Epic Clinical Analyst (Packaged Application Development Senior Analyst)

Accenture Services Private Limited
08.2022 - Current

Business Analyst

Encircle Innovations Private Limited
01.2021 - 08.2022

Bachelor of Dental Surgery - BDS

The Tamil Nadu Dr. M.G.R Medical University

Similar Profiles

CREATE PROFILE
Jennifer JyotsnaEpic Analyst - Willing to relocate to the UAE