Jennifer Kee
Nashville
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
6
6
years of professional experience
Work History
Bartender
Millennium "The M Room"
10.2013 - 07.2015
- Crafted diverse cocktails and beverages, ensuring high standards of quality and presentation.
- Collaborated with kitchen staff to synchronize food and beverage service for improved guest experiences.
- Analyzed customer feedback, implementing changes that enhanced overall satisfaction and repeat business.
- Led bar team during peak hours, delegating tasks to ensure timely service and operations flow.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender
Diamonds Gentlemen's Club
08.2012 - 10.2013
- Adapted to fast-paced environment while handling multiple orders efficiently.
- Gained knowledge of responsible alcohol service policies and procedures.
- Supported promotional events by creating specialty drinks to enhance guest engagement.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Timeout Bar & Grille
03.2009 - 08.2012
- Learned drink preparation techniques and recipes for various cocktails and beverages.
- Assisted in maintaining cleanliness and organization of bar area and equipment.
- Provided excellent customer service, ensuring satisfaction with drinks and overall experience.
- Collaborated with team members to manage inventory and restock supplies as needed.
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Collaborated with kitchen staff to maintain timely and accurate food delivery.
- Managed cash register operations, processing payments efficiently and accurately.
- Assisted in maintaining cleanliness and organization of dining areas and service stations.
Education
Bachelor of Science - Mental Health And Human Services
University of Maine
Orono, MEHigh School Diploma -
Brewer High School
Brewer, MESkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Payment processing
- Handling difficult customers
- Cash register operation
- Menu memorization
- Service-oriented mindset
- Professional appearance
- Alcohol awareness
- Team training and development
- Drink preparation techniques
Timeline
Bartender
Millennium "The M Room"
10.2013 - 07.2015
Bartender
Diamonds Gentlemen's Club
08.2012 - 10.2013
Bartender
Timeout Bar & Grille
03.2009 - 08.2012
Bachelor of Science - Mental Health And Human Services
University of Maine
High School Diploma -
Brewer High School
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