Jennifer K Neely
Chattanooga,TN
Summary
Detail-oriented medical billing professional with extensive experience in managing the full revenue cycle from patient registration to claim submission and collections. With extensive proficiency in coding accuracy, claim scrubbing and denial mitigation while optimizing reimbursement and maintaining compliance with healthcare regulations.
Overview
30
30
years of professional experience
Work History
Revenue Cycle Team Lead
Tennessee Kidney Center
12.2023 - Current
- Fully Remote revenue cycle management
- Proficient with: Epic, Athenahealth & Brightree EHR's
- Nephrology claim coding & submissions
- Denial management
- Payment posting & reconciliation
- Facility and individual physician referrals & authorizations
- Extensive Medical record knowledge
- Management assigned special projects & reports
- MS word & Excell experience
Drug Reimbursement Specialist
SOUTHEASTERN RETINA ASSOCIATES
08.2018 - 11.2023
- Ophthalmology HCPC and ICD-10 coding for 20 clinics and 17 physicians
- Intravenous eye injection approvals
- Medicare, Medicaid, VA & 3rd party billing
- Denial and appeals
- Insurance verification
- A/R Follow up
- Payment posting
- Patient financial assistance
Pediatric Therapy Billing Specialist
Steller therapy services
02.2014 - 01.2018
- Payment posting
- Charge entry
- Insurance verification
- Referrals
- Scheduling
- A/R Follow Up
- Patient statements
- Collections
- Credentialing
- Denials & appeals
- Medical Records
Healthcare Billing Specialist
Center for Sleep Disorders
01.2011 - 02.2014
- Patient intake/check out
- Answering multi-line switchboard
- Patient scheduling
- Insurance verification
- Collections
- Referrals
- Insurance authorizations for sleep studies and DME
- Charge entry
- Medical records
- Surgery scheduling
DME Insurance Specialist
National Seating & Mobility
01.2003 - 12.2010
- Insurance verification
- Commercial, Medicare, Medicaid & 3rd party insurance authorizations for DME
- Commercial, Medicare & Medicaid insurance denials & appeals
- A/R follow up
- Patient billing and collections
- Medical records
- Payment posting
- Patient complaints & resolution
- Administrative assistant to Regional director
Customer Service Representative
BlueCross BlueShield of Tennessee
01.1995 - 09.2002
- Customer care for incoming call center
- Case management commitments
- Referral director
- E-Health services
- Customer complaint inquiries
- Claim processing and appeals
Education
Certificate - Medical billing and Coding
Chattanooga State Community College
Chattanooga, TN05.2002
High school diploma -
East Ridge High School
Chattanooga, TN05.1994
Additionalinformation - Keyqualifications
- Cheerful Personality
- Self-Starter
- Attention to detail
- Demonstrated accuracy
- Ability to work well with a team or alone
- Able to handle stressful situations with a calm deposition
- Able to multi-task
- Adaptive to change
Timeline
Revenue Cycle Team Lead
Tennessee Kidney Center
12.2023 - Current
Drug Reimbursement Specialist
SOUTHEASTERN RETINA ASSOCIATES
08.2018 - 11.2023
Pediatric Therapy Billing Specialist
Steller therapy services
02.2014 - 01.2018
Healthcare Billing Specialist
Center for Sleep Disorders
01.2011 - 02.2014
DME Insurance Specialist
National Seating & Mobility
01.2003 - 12.2010
Customer Service Representative
BlueCross BlueShield of Tennessee
01.1995 - 09.2002
High school diploma -
East Ridge High School
Certificate - Medical billing and Coding
Chattanooga State Community College
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