Jennifer McBee
Knoxville
Summary
Detail-oriented, self starter with a proven track record in customer service, office administration, and organizational skills. Committed to workflow efficiency and fostering clear communications across departments and between clients. Skilled in office software, data entry, scheduling and resource management. Demonstrates proficiency in coordination and problem-solving in fast-paced environments and ever changing needs with a reliable and always adaptable attitude. Works efficiently alone, with a partner or within a team. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a constant willingness to learn.
Overview
11
11
years of professional experience
Work History
Office Manager
Billy Houston Group, Realty Executives
Knoxville, TN
02.2024 - 03.2025
- Managed daily office operations and ensured efficient workflow across departments.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets. Took charge of anything bank related. Commission Checks coming in and going out as well as all bills, referrals, etc.
- Coordinated scheduling for staff meetings, client appointments, and property showings.
- Maintained all Contract Documents for team members, ensuring accuracy with all necessary documents turned in on every transaction within 24 hours of closing.
- Facilitated communication between management and staff to ensure alignment on office policies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Realtor
Realty Executives Associates
Knoxville, TN
05.2014 - 03.2024
- Navigated clients through property transactions, meticulously aligning prospects with their unique needs and preferences.
- Spent ample time first getting to know clients and by assessing needs, requirements and budgets along with making suggestions they may or may not have thought. We then put a list together to start looking at properties in person.
- Maintained up-to-date knowledge of local real estate trends, laws, and regulations to provide expert guidance.
- Wrote detailed purchasing contracts and listing agreements to outline terms and conditions for property transactions.
- Executed contract negotiations and facilitated agreements between buyers and sellers or another agent to ensure mutually beneficial outcomes.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Fostered strong client connections by delivering personalized service and demonstrating commitment to individual needs.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Education
High School Diploma -
Karns High School
Knoxville, TN05-2002
Skills
- Office administration
- Organizational skills
- Customer service
- Office management
- Data entry
- Clear oral/written communication
- Billing
- Payroll processing
Timeline
Office Manager
Billy Houston Group, Realty Executives
02.2024 - 03.2025
Realtor
Realty Executives Associates
05.2014 - 03.2024
High School Diploma -
Karns High School