Jennifer Christie
Winchester
Summary
Dynamic professional with a proven track record in client relationship building at Highpoint Health. Expert in customer service and claims processing, I excel in fostering trust and loyalty while maintaining strong organizational skills. Committed to enhancing client satisfaction through effective communication and problem resolution.
Overview
17
17
years of professional experience
Work History
Insurance Receptionist
Highpoint Health
03.2025 - Current
- Developed strong relationships with clients, fostering trust and loyalty to the company.
- Consistently maintained courteous phone etiquette when engaging with callers seeking assistance.
- Facilitated open communication between agents and clients through effective message management techniques.
- Assisted in the resolution of client issues, demonstrating empathy and professionalism at all times.
Teaching Assistant
Head Start Program
03.2022 - 04.2025
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Real Estate Assistant
Dillion Realty
05.2011 - 2014
- Maintained efficient office operations by handling errands and administrative functions.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
Receptionist
Thomas Construction Group
03.2008 - 01.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Jigger Christian Academy
Jigger Louisiana Education
University of Louisiana At Monroe
Monroe, LASkills
- Strong organization
- Client relationship building
- Customer service expertise
- Claims processing
Timeline
Insurance Receptionist
Highpoint Health
03.2025 - Current
Teaching Assistant
Head Start Program
03.2022 - 04.2025
Real Estate Assistant
Dillion Realty
05.2011 - 2014
Receptionist
Thomas Construction Group
03.2008 - 01.2011
Jigger Christian Academy
Education
University of Louisiana At Monroe
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