Jennifer McDonough
Nashville
Summary
Results-driven Senior Property Manager with expertise in financial management, budget preparation, and tenant relations. Proven ability to enhance customer satisfaction and optimize operational efficiency.
Overview
16
16
years of professional experience
Work History
Senior Property Manager
RPM Living
Nashville
04.2023 - Current
- Trained and mentored staff to improve operational effectiveness and engagement.
- Fostered strong relationships with clients to enhance customer satisfaction and loyalty.
- Provided mentorship and coaching to staff members throughout the region as needed.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Oversaw tenant relations and resolved complaints efficiently.
- Prepared and managed annual budgets for property expenses.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Prepared detailed budgets and financial reports for properties.
Senior Community Manager
RPM Living, Inc
Nashville
04.2024 - 01.2025
- Developed and implemented strategic plans for property management efficiencies.
- Trained and mentored property managers to enhance staff performance.
- Analyzed market trends to inform pricing and leasing strategies.
- Conducted regular inspections to maintain compliance with company policies.
- Collaborated with regional teams to align business objectives and initiatives.
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Analyzed regional financial data to identify areas of growth opportunities.
- Cultivated and maintained solid partner relationships to drive mutually beneficial collaboration and bottom-line profits.
Property Manager
RAM Partners LLC
Nashville
04.2010 - 04.2023
- Implemented leasing strategies to maximize occupancy rates.
- Prepared and managed annual budgets for property expenses.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Compiled and conveyed operational and financial data to regional manager.
Education
University of Scranton
Scranton, PASkills
- Financial management
- Budget preparation
- Property leasing
- Tenant relations
- Market analysis
- Customer relationship management
Timeline
Senior Community Manager
RPM Living, Inc
04.2024 - 01.2025
Senior Property Manager
RPM Living
04.2023 - Current
Property Manager
RAM Partners LLC
04.2010 - 04.2023
University of Scranton