JENNIFER MOORE
Mendelson Law Firm
Memphis
18
years of professional experience
Passionate and Professional Representative which leads outreach efforts, strategic direction, and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent leadership and communication skills and comfort working in a fast-paced environment.
Work History
Bookkeeper
3 Years 9 Months- Prepare bank deposits, compiled data, verified receipts, and sent payments to banks, ensuring accuracy and timely processing
- Convert financial records into various formats for efficient storage and retrieval into different formats for digital and physical storage
- Issue checks to courts for payments related to legal actions, including garnishments and lawsuits to courts for garnishment, lawsuits, subpoenas, certified copies, and recorded judgments
- Prepare deposit slips for each deposit
- Ran end of day reports in Collection Master for 15+ bank accounts, facilitating accurate financial tracking and reporting
- Convert financial records into different formats for digital and physical storage
Senior Bankruptcy Specialist
5 Years 7 Months- Managed and trained 25+ employees on daily operations, enhancing departmental efficiency and performance
- Prepared and filed legal documents
- Handled bankruptcy correspondence and communicated with bankruptcy attorneys
- Posted all trustee checks to bankruptcy accounts that permit and process payments
- Drafted filings for proof of claim, reaffirmation agreements, and motion of relief, supporting attorney review process
- Managed and trained over 25 employees in department on day to day tasks and improvement of overall department
Lead Dispatcher
9 Years- Led and trained team on dispatch techniques and customer service to enhance operational effectiveness
- Lead and trained team on dispatching techniques, modules, and providing great customer service
- Logged daily data in dispatch logs and databases to maintain accurate records and support team operations
- Responded to over 50 clients' inquiries in timely manner identified and resolved client issues using appropriate resources and systems
- Received, monitored, and responded to all incoming emergency, complaints, and routine calls to ensure timely resolution and client satisfaction
- Received multiple positive reviews for dedication to excellent customer service.
Education
Bachelor of Science (B.S.) - Court Reporting
Skills
Leadership
Time Management
Organizational Skills
Date Entry
Friendly
Positive Attitude
Active Listener
Flexible Schedule
Critical Thinker
Customer Relations
Proactive and Self-Motivated
Precision and Accuracy
Timeline
Bookkeeper
Mendelson Law Firm
10.2022 - CurrentRead More
Senior Bankruptcy Specialist
American Financial/American Car Center
03.2017 - 10.2022Read More
Lead Dispatcher
Map Communications/Anserfone Inc.
03.2008 - 03.2017Read More
Court Reporting Institute of Dallas
Bachelor of Science (B.S.) - Court Reporting
Read More