Jennifer Morgan
Athens,TN
Summary
Experienced Business Office Specialist with managerial experience and exceptional organizational skills. Dependable, eager to learn, and skilled multitasker with patience and empathy towards patient concerns. Self-motivated with proficient computer skills, adept at managing office tasks and streamlining administrative processes. Utilizes organizational skills to ensure efficient office operations and effective communication, able to quickly acclimate into new workflows and work as a team.
Overview
20
20
years of professional experience
Work History
Business Office Specialist
Amedisys Hospice
06.2021 - Current
- Medical Scribe weekly during IDG meetings
- Order and maintain all medical office supplies
- Perform clerical duties by typing, filing, copying, faxing and completing and submitting forms.
- Provide reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel.
- In Charge of CNA scheduling, ensuring we meet the needs of patients requests.
- Ensure Admission documents are correct and uploaded into charts.
Front Office Receptionist
The Animal Clinic of Athens
07.2017 - 06.2021
- In charge of checking in client’s animals for procedures, and checking out. Scheduling appointments and surgery's. Answering multi-line phones, maintaining paper charts.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted vet tech with any needs they may have
Cafeteria Monitor
McMinn County School
09.2016 - 05.2017
- In charge of emptying trays, cleaning tables, sweeping, taking trash, and supervising grades K-8.
- Consistently upheld school policies regarding conduct, cleanliness, and punctuality throughout daily operations.
In-Home Nanny
Childcare Provider
09.2013 - 03.2015
- Provided full time care for one child, focusing on structured play, toddler learning, and potty training.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
Home Decor Specialist
Lowes
01.2010 - 12.2011
- Setting up blind installs and measures. Providing professional customer service.
- Maintained up-to-date knowledge on industry trends, ensuring the relevance of design advice offered to clients.
- Improved overall store appearance through regular maintenance routines such as cleaning, dusting, and rearranging merchandise.
Seasonal Manager
Macys
11.2010 - 01.2011
- Key carrier, preforming store operations duties, assisted customers on sales floor
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Flooring specialist
Home Depot
09.2005 - 09.2010
- Started as a cashier then promoted to flooring specialist. Cross trained to paint and decor department. Customer services sales and setting up installs, stocking, daily customer calls/follow ups.
Education
High School Diploma -
McMinn County High School
Athens, TN05.2005
Skills
- Computer skills
- Resilient
- Communications
- Adept ability to learn fast
- Diverse
- Great work ethic
- Leadership
- Scheduling appointments
- Administrative tasks
Estimated availability date
Open
Timeline
Business Office Specialist
Amedisys Hospice
06.2021 - Current
Front Office Receptionist
The Animal Clinic of Athens
07.2017 - 06.2021
Cafeteria Monitor
McMinn County School
09.2016 - 05.2017
In-Home Nanny
Childcare Provider
09.2013 - 03.2015
Seasonal Manager
Macys
11.2010 - 01.2011
Home Decor Specialist
Lowes
01.2010 - 12.2011
Flooring specialist
Home Depot
09.2005 - 09.2010
High School Diploma -
McMinn County High School
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