Jennifer Santiago
Nashville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Expo/Food Runner
Jonathans Grille
07.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Addressed customer complaints and inquiries to verify satisfaction.
- Restocked food supplies in kitchen and organized storage areas.
- Cleaned and sanitized food preparation and serving areas.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Cashier
Oriellys Auto Parts
05.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Server
818 Kitchen
03.2021 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Applied Science - Diesel Technology
Tennessee College of Applied Technology - Dickson
Dickson, TN05.2025
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Cleaning and sanitizing
Timeline
Expo/Food Runner
Jonathans Grille
07.2023 - Current
Cashier
Oriellys Auto Parts
05.2022 - 07.2023
Server
818 Kitchen
03.2021 - 07.2021
Associate of Applied Science - Diesel Technology
Tennessee College of Applied Technology - Dickson
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