Jennifer Sheffield
Buchanan
Summary
Dynamic professional with a proven track record at Dollar General Market, excelling in client relations and problem-solving. Enhanced store efficiency and appearance, driving sales through strategic merchandising. Committed to exceptional customer service, fostering loyalty and satisfaction while leveraging strong communication skills to build lasting relationships.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Dollar General Market
07.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Kennel Assistant
Paws in Paradise
01.2024 - 05.2024
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Cleaned salon during overnight shift; including lobby, bathrooms, lounge area, and maintained laundry and the restroom turfs for the care of the animals in preparation for morning shift.
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
Sales Representative
Club Pilates Franchise LLC
06.2022 - 12.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Senior Retail Sales Associate
Recteq
03.2021 - 05.2023
- Maintained a visually appealing store environment through regular merchandising and display updates.
- Participated in store events, showcasing new merchandise collections to drive interest and generate buzz among clientele.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Developed loyal customer base by building rapport through personalized service and tailored recommendations.
CNA
Brandon Wilde Retirement Community
02.2019 - 01.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Bachelor of Science - Pre-Nursing
Augusta University
Augusta, GA05-2025
Skills
- Problem-solving
- Client Relations
- Customer experience
- Customer service and engagement
Timeline
Assistant Store Manager
Dollar General Market
07.2024 - Current
Kennel Assistant
Paws in Paradise
01.2024 - 05.2024
Sales Representative
Club Pilates Franchise LLC
06.2022 - 12.2023
Senior Retail Sales Associate
Recteq
03.2021 - 05.2023
CNA
Brandon Wilde Retirement Community
02.2019 - 01.2021
Bachelor of Science - Pre-Nursing
Augusta University
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