Jennifer Van Ekelenburg
Eagleville
Summary
Detail-oriented healthcare professional with expertise in financial intake and compliance tracking. Enhances patient care through effective resource assessment and scheduling, leveraging skills in electronic medical records and customer relationship management. Delivers improved healthcare outcomes by ensuring accurate data verification and cultivating strong patient relationships.
Overview
13
13
years of professional experience
Work History
Intake Representative
Primary Care and Hope Clinic
Murfreesboro
12.2023 - Current
- Completed financial intakes for uninsured and underinsured patients, determining eligibility for Sliding Fee Discount Program across all clinic locations.
- Collect necessary documents to adhere to company policy in the completion of each intake.
- Provided tailored community resource information based on patients' specific needs, enhancing access to crucial services.
- Researched and verified community resources regularly, ensuring patients received accurate and up-to-date information.
- Scheduled patient appointments based on clinic availability.
- Chart all interactions in eClinicalWorks.
Administrative Compliance Coordinator
IntellaTriage
Brentwood
08.2022 - 09.2023
- Facilitated RN and LPN licensure compliance by guiding through state-specific requirements.
- Conducted group and individual remote meetings to guide nurses through each state nursing application using screenshare and other tools.
- Tracked licensure obtained as well as items and tasks still needed.
- Coordinated EMR access requests and tracked needs for all RNs and LPNs to ensure operational readiness.
- Initiated troubleshooting EMR login issues with our IT team and/or outside Healthcare facility IT teams.
- Compiled and presented daily, weekly, and monthly reports on licensure and EMR progress to stakeholders.
Recruitment Specialist, Office Coordinator and Compliance Coordinator - Interim
Interim HealthCare
Brentwood
09.2018 - 02.2022
- Conducted prescreen calls, face-to-face interviews, and managed drug testing, background screening, and license verification to ensure candidate quality.
- Recruiting potential employees on multiple sites.
- Conducted all new hire orientations.
- Tracked compliance and continuing education for all field staff.
- Maintained all employee and client files.
- Performed routine audits of files to ensure accuracy and compliance with regulations.
- Scheduled tasks during the primary scheduler's absence.
Childcare Provider
In My Home
Eagleville
06.2016 - 08.2018
- Monitored the safety and well-being of four children in a home setting.
- Provided attentive care for children in a safe home environment.
- Developed and implemented engaging educational activities for diverse age groups.
- Maintained clear communication with parents regarding child development and needs.
Project Coordinator and Office Coordinator
Smith Design/Build
Murfreesboro
09.2014 - 05.2016
- Coordinated maintenance and procurement of office equipment and supplies to ensure operational efficiency.
- Secured commercial building permits to facilitate project timelines and compliance.
- Conducted employee safety meetings twice monthly.
- Revised job blueprints to ensure accurate job schedules.
- Oversaw lease and tenant relations to enhance building management and tenant satisfaction.
- Verified and maintained all insurance records for contractors and subcontractors.
- Prepared insurance audits yearly.
Administrative Assistant
Cross Gate Services, Inc
Brentwood
01.2013 - 09.2014
- Maintained calendars for President and Sr. V.P. to optimize scheduling and prioritize meetings.
- Managed multi-line phone and directed all calls appropriately.
- Maintained all office equipment and supplies.
- Managed ingoing and outgoing mail.
- Assisted in timesheets review and correction as well as payroll processing.
- Tracked and ordered supplies for warehouse and field locations, ensuring timely availability for up to 35 job sites.
- Transcribed and distributed minutes from progress meetings to facilitate clear communication and follow-up actions.
- Monitored and documented LCC on a daily basis for accurate records.
- Created job postings for various roles to attract qualified candidates.
- Prescreened all potential employees.
- Completed background checks on potential new hires.
- Submitted bids and quotes based on project specifications.
- Maintained all MSDS folders per job.
Education
Bachelor's Degree - Health Care Administration
Daymar
Murfreesboro, TN01-2015
Associate's Degree - Medical Assistant
Draughn's Jr. College
Nashville, TN01-2005
Skills
- Intake process management
- Patient scheduling
- Electronic medical records
- Compliance tracking
- Data entry proficiency
- Data verification
- Charting and clinical documentation
- Financial intake
- Medical terminology
- Patient confidentiality
- Client relationship management
- Healthcare industry
- Resource assessment
Timeline
Intake Representative
Primary Care and Hope Clinic
12.2023 - Current
Administrative Compliance Coordinator
IntellaTriage
08.2022 - 09.2023
Recruitment Specialist, Office Coordinator and Compliance Coordinator - Interim
Interim HealthCare
09.2018 - 02.2022
Childcare Provider
In My Home
06.2016 - 08.2018
Project Coordinator and Office Coordinator
Smith Design/Build
09.2014 - 05.2016
Administrative Assistant
Cross Gate Services, Inc
01.2013 - 09.2014
Bachelor's Degree - Health Care Administration
Daymar
Associate's Degree - Medical Assistant
Draughn's Jr. College