Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Jennifer Wimberly

Clarksville

Summary

Dynamic professional with extensive experience at Campbell Crossing, excelling in customer service and effective communication. Proven track record in conflict resolution and team collaboration, successfully enhancing resident satisfaction and operational efficiency. Meticulously managed records and facilitated seamless interactions, ensuring compliance and fostering a positive community environment.

Overview

8
8
years of professional experience

Work History

Assistant Community Manager

Campbell Crossing
Fort Campbell
10.2023 - Current
  • Assisted in managing resident inquiries and community concerns.
  • Maintained accurate records of leases, renewals, and resident communications.
  • Supported the Community Manager in daily operations and administrative tasks.
  • Ensured compliance with community policies and regulations during inspections.
  • Collected residents' monthly rent payments, recorded transaction details, and submitted bank deposits promptly to ensure availability of operating funds.
  • Updated resident accounts with latest personal information and recent payments.

Chairperson WinnOvators

Campbell Crossing
Fort Campbell
01.2022 - Current
  • Implemented best practices for team collaboration and communication strategies.
  • Thoughtfully contributed to committee plans and strategic decision making.
  • Provided guidance to ensure that objectives were met in a timely fashion.
  • Maintained records of meeting minutes, resolutions, and other documents related to the board's activities.
  • Assisted in recruiting new members for the board as needed.
  • Resolved conflicts between board members in a professional manner.
  • Monitored progress toward organizational goals and objectives, and reported back to senior leadership accordingly.

Resident Services Coordinator

Campbell Crossing
Fort Campbell
08.2021 - 10.2023
  • Facilitated communication between residents and management to address concerns.
  • Maintained accurate records of resident interactions and service requests.
  • Ensured that all necessary paperwork is completed accurately and timely prior to move-in day.
  • Completed day-to-day duties accurately and efficiently.
  • Conduct move-out assessments with departing residents, and assess any charges for damages.
  • Administered move-in paperwork for incoming families.
  • Monitored curb appeal through community standards throughout neighborhoods.

Travel Consultant

Carlson Wagonlit Government Travel
Fort Mccoy
09.2017 - 02.2021
  • Coordinated travel arrangements for government personnel across various locations.
  • Managed complex itineraries and ensured compliance with travel policies.
  • Ensured compliance with company policies regarding safety regulations while planning trips.
  • Coordinated travel arrangements, including flights, hotels, and car rentals, for diverse client base.
  • Stayed up to date on travel industry, policies and restrictions.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings, and rental car reservations.
  • Mitigated financial discrepancies, accurately collecting customer fees, managing refunds, and providing accurate travel documentation.
  • Communicated security issues and protocols to clients traveling to unstable countries or locations.

Education

Master of Arts - Finance

Columbia Southern University
Orange Beach, AL
05-2026

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Meticulous and detail-oriented
  • Active listening
  • Multitasking and organization

Accomplishments

  • WinnersCircle 2025
  • Mary Walker Award received from Department of Defense

References

References available upon request.

Timeline

Assistant Community Manager

Campbell Crossing
10.2023 - Current

Chairperson WinnOvators

Campbell Crossing
01.2022 - Current

Resident Services Coordinator

Campbell Crossing
08.2021 - 10.2023

Travel Consultant

Carlson Wagonlit Government Travel
09.2017 - 02.2021

Master of Arts - Finance

Columbia Southern University

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Jennifer Wimberly