Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenny Beard

Cleveland

Summary

Dynamic supervisor with a proven track record at LGC Global, excelling in project management and customer service. Enhanced team productivity through effective training and mentoring, while implementing process improvements that streamlined operations. Skilled in complex problem-solving, I consistently foster a culture of excellence and achieve high customer satisfaction.

Offering strong foundation in leadership and team coordination, with passion for learning and developing in supportive environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures. Ready to use and develop communication and organizational skills in Supervisor/Management role.

Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.

Overview

3
3
years of professional experience

Work History

Supervisor

LGC Global
02.2025 - Current
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Supervisor

MPW Industrial Services
09.2022 - 02.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.

Education

No Degree - Intro To Business On Micro Computers

Cleveland State Community College
Cleveland, TN
11-2001

No Degree - EMT-IV Technician

Cleveland State Community College
Cleveland, TN
05-1999

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Complex Problem-solving
  • Project management
  • Process monitoring and improvement
  • Task delegation
  • Schedule development
  • Multitasking Abilities
  • Time management

Timeline

Supervisor

LGC Global
02.2025 - Current

Supervisor

MPW Industrial Services
09.2022 - 02.2025

No Degree - Intro To Business On Micro Computers

Cleveland State Community College

No Degree - EMT-IV Technician

Cleveland State Community College
Jenny Beard