Jeremi Williford
Knoxville
Summary
Excellent customer service skills. Able to adapt to new settings quickly. Passionate about promoting lasting customer satisfaction.
Overview
28
28
years of professional experience
Work History
Customer Service Representative
Fraziers Carpet One
12.2004 - Current
In store lead generation via phone, walk in and referral opportunities.
Design consultation - matching customers needs with products and services
In home consultations, measurements and inspections
Scheduling jobs, liaison between customer and crews.
Maintaining and growing customer base through follow up and troubleshooting.
Automotive Service Advisor and Manager
Sears Auto Center
08.1995 - 11.2004
Matched products and services to customer needs
Prepared estimates based on mechanics inspections
Managed stores with 10-20 employees doing $700,000 to $1,000,000 in sales
Education
High School Diploma -
Oconomowoc High School
Oconomowoc, WINo Degree - General Studies
University of Wisconsin - Waukesha
Waukesha, WINo Degree - Busines
Waukesha County Technical College
Pewaukee, WISkills
- Consultative Sales
- Paperwork Processing
- Appointment Scheduling
- Scheduling
- Word and Excel proficient
Timeline
Customer Service Representative
Fraziers Carpet One
12.2004 - Current
Automotive Service Advisor and Manager
Sears Auto Center
08.1995 - 11.2004
High School Diploma -
Oconomowoc High School
No Degree - General Studies
University of Wisconsin - Waukesha
No Degree - Busines
Waukesha County Technical College
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