Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremiah Lee

Jackson

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

Penske Truck Leasing
Jackson
07.2023 - Current
  • Executed daily tasks with precision, ensuring seamless operations and customer satisfaction.
  • Collaborated with diverse team members to resolve product and service issues, enhancing overall customer experience.

Detailed interiors and exteriors of trucks for leasing purposes.

• Fuel trucks for clients

Maintenance Crew Member

Studio 45
Jackson
01.2025 - 06.2026
  • Conducted regular inspections to identify maintenance needs and safety hazards.
  • • Made sure water was running and pipes weren’t damaged.
  • • Entered into rooms and made sure sinks and showers were up to standards.

• Pained inside of rooms.

• Mowed and weeded out various lawns for Studio 45 along with outside properties

Maintained cleanliness and organization of studio facilities and equipment.

Assisted in setup and breakdown of studio spaces for various events.

Elderly Caregiver

In Home (Uncertified)
Clarksville
07.2018 - 09.2022
  • Managed medication schedules and ensured timely administration of medications.
  • Provided companionship and emotional support to enhance grandmothers' well-being.
  • Cared for grandmother in time of need

Combat Engineer

United States Army
Clarksville
05.2015 - 07.2017
  • Conducted route clearance operations to identify and eliminate explosive hazards.
  • Assisted in building and maintaining military fortifications and structures.
  • Operated specialized tools for demolition and construction tasks.
  • Assisted with construction of defensive positions, bridges, and roads.

Customer Service Representative

Goodwill
Clarksville
05.2014 - 05.2015
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Resolved customer complaints effectively and efficiently.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

North West High School
Clarksville, TN

Skills

  • Order processing
  • Customer retention
  • Product knowledge
  • Conflict resolution
  • Communication skills
  • Plumbing
  • Flooring
  • Painting
  • Drywall insulation
  • Tile work

Timeline

Maintenance Crew Member

Studio 45
01.2025 - 06.2026

Customer Service Representative

Penske Truck Leasing
07.2023 - Current

Elderly Caregiver

In Home (Uncertified)
07.2018 - 09.2022

Combat Engineer

United States Army
05.2015 - 07.2017

Customer Service Representative

Goodwill
05.2014 - 05.2015

North West High School
Jeremiah Lee