Professional Summary
Overview
Work History
Education
Skills
Timeline

Jeremy Clapp

Discover Diagnostic Laboratory
Knoxville
12
years of professional experience

Results-driven Operations Manager with a proven track record in streamlining laboratory processes, enhancing workflow efficiency, and managing inventory effectively. Committed to driving quality improvements and fostering strong team collaboration.

Work History

Operations Manager

12 Years 1 Month
Discover Diagnostic Laboratory | 07.2014 - Current
  • Led cross-functional teams in process improvement initiatives, resulting in enhanced operational effectiveness.
  • Streamlined laboratory operations to enhance workflow efficiency and reduce turnaround times.
  • Implemented quality control measures to ensure compliance with industry standards and regulations.
  • Developed and executed training programs for staff to improve skills and promote safety practices.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Interacted well with customers to build connections and nurture relationships.

Education

No Degree - Business

Pellissippi State Community College | Knoxville, TN

High School Diploma

Farragut High School | Knoxville | 05-1993

Skills

Operations management
Inventory management
Team leadership
Conflict resolution
Quality control
Decision-making
Customer relationship management
Customer service
Problem-solving

Timeline

Operations Manager

Discover Diagnostic Laboratory
07.2014 - CurrentRead More

Pellissippi State Community College

No Degree from Business
Read More

Farragut High School

High School Diploma
Read More
Jeremy Clapp