Jeremy Epperson
Lebanon
Summary
I am a dynamic small business owner with a proven track record at Small Town Inflatables, excelling in customer relations and financial management. Enhanced operational efficiency and achieved significant growth through strategic planning and exceptional service. I'm skilled in relationship building and proficient in CRM software, driving repeat business and referrals while ensuring regulatory compliance. I demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I'm eager to contribute to team success and further develop professional skills. I bring a positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner
Small Town Inflatables
03.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Front End Loader
Nyrstar Tennessee Mines
03.2016 - 02.2021
- Performed routine lubricating, fueling and cleaning loaders.
- Lowered and tilted buckets and drove front-end loaders forward to force buckets into bulk material.
- Properly operated loader by starting engine, shifting gears and pressing pedals and levers.
- Safely operated heavy equipment to minimize risk of injury, loss and property damage.
- Inspected and examined stock items for defects and wear and reported damages to supervisors.
- Operated bulldozers, backhoes and loaders to excavate, move and load different types of materials.
- Counted and received stock to process inventory receipts.
- Operated equipment to move different materials from shredder to loading area.
- Used different software's to maintain database, recording daily activities and inventory charts.
- Sustained high-quality workmanship standards through continuous learning of industry advancements and new technologies.
- Demonstrated versatility by skillfully operating different types of front end loaders in diverse work environments.
- Assisted in training new operators, sharing best practices for optimal performance and safety measures.
- Maintained a clean work area, ensuring safe surroundings for both personnel and equipment operations.
- Achieved accurate grading specifications, utilizing GPS technology for precision measurements during earthmoving tasks.
- Followed safety protocols while operating machinery.
- Operated heavy equipment to move large quantities of dirt and debris.
- Monitored fuel, oil and water levels of heavy equipment.
- Assessed work sites daily for potential hazards.
- Performed preventive maintenance to prolong life of equipment.
Front End Loader Operator
Rogers Group
06.2013 - 03.2016
- Maintained clean work area by regularly removing debris from the loader''s path during operation hours.
- Reduced downtime through efficient loading and unloading of materials in a timely manner.
- Maximized resource utilization by effectively managing material stockpiles and storage areas.
- Enhanced safety protocols by conducting thorough pre-operation inspections and addressing potential hazards.
- Minimized job site hazards with adherence to safety regulations during loading, transportation, and unloading processes.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Participated actively in safety meetings for continuous improvement of workplace standards.
- Facilitated accurate record keeping for inventory management purposes with diligent documentation of loaded materials.
- Ensured accurate material measurement and placement for construction projects with precise operation of front end loader equipment.
- Loaded and moved materials such as dirt and rocks based on specific job needs.
- Employed bulldozers, loaders and backhoes for construction projects.
- Checked equipment performance and made necessary repairs.
- Loaded and unloaded construction materials on site.
- Made necessary adjustments to machinery for optimum performance.
- Monitored and adjusted speed of heavy machinery for safe operation.
- Used cranes and hoists to move large objects.
- Performed routine lubricating, fueling and cleaning loaders.
- Lowered and tilted buckets and drove front-end loaders forward to force buckets into bulk material.
Plumbing Foreman
Prestige Plumbing Services
03.2009 - 02.2013
- Performed skilled pipefitting tasks using a variety of materials including copper, PVC, cast iron, and stainless steel piping systems.
- Resolved complex plumbing issues through effective troubleshooting, diagnosis, and repair strategies.
- Leveraged expertise in blueprint reading and interpretation to ensure accurate implementation of plumbing system designs.
- Conducted comprehensive assessments of existing plumbing systems for renovation projects, recommending upgrades or replacements as necessary.
- Communicated with stakeholders on job milestones.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
Education
GED -
Jefferson Highschool
Homeschool12-2003
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Staff management
- Financial management
- Sales management
- Human resources
- Customer Service
- Software CRM system proficiency
- Technical Support
- Multi-line phone talent
- Record Keeping strengths
Certification
* MSHA Certified
* First Aid Certified
Timeline
Owner
Small Town Inflatables
03.2020 - Current
Front End Loader
Nyrstar Tennessee Mines
03.2016 - 02.2021
Front End Loader Operator
Rogers Group
06.2013 - 03.2016
Plumbing Foreman
Prestige Plumbing Services
03.2009 - 02.2013
GED -
Jefferson Highschool
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