Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Kiddy

Bristol

Summary

Dynamic Product Specialist with a proven track record at Friendship Ford, excelling in customer engagement and product demonstrations. Leveraged market analysis to enhance product offerings, resulting in improved customer retention. Strong interpersonal skills complemented by expertise in inventory management and product performance monitoring, driving exceptional sales support and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Product Specialist

Friendship Ford
05.2024 - Current
  • Assisted with demonstrations for all new and quality pre owned vehicles to showcase functionality.
  • Boosted customer retention by providing exceptional product support and addressing user concerns.
  • Logged phone numbers and email addresses to contact customers for follow-ups.
  • Optimized inventory management, ensuring timely availability of products for customers.
  • Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.

Merchandiser

Coca-Cola
03.2022 - 05.2024
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Product Specialist

Bill Gatton Chevrolet
06.2019 - 02.2022
  • Logged phone numbers and email addresses to contact customers for follow-ups.
  • Optimized inventory management, ensuring timely availability of products for customers.
  • Researched product's technical specifications and accurately communicated information.
  • Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
  • Assisted with demonstrations for all new and quality pre owned vehicles to showcase functionality.

Perishable Manager

Food City
08.2014 - 06.2019
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly for maximum profitability.
  • Developed strong vendor relationships to negotiate pricing deals, secure promotional support, and ensure timely deliveries.
  • Introduced new products by partnering with vendors to expand selections in response to evolving consumer preferences and market trends.
  • Delegated workload of department fairly and evenly and motivated team to top performance and loyalty.
  • Oversaw accurate and timely receipt of perishable products.
  • Controlled and tracked inventory loss due to spoilage or unmet quality standards.

Education

High School Diploma -

Unaka High Scool
Elizabethton, TN
05-2013

Skills

  • Customer engagement
  • Product training
  • Product launches
  • Pricing strategy
  • Market analysis
  • Product demonstrations
  • Outstanding interpersonal skills
  • Sales expertise
  • Sales support
  • Product performance monitoring
  • Requirements gathering
  • Public relations

Timeline

Product Specialist

Friendship Ford
05.2024 - Current

Merchandiser

Coca-Cola
03.2022 - 05.2024

Product Specialist

Bill Gatton Chevrolet
06.2019 - 02.2022

Perishable Manager

Food City
08.2014 - 06.2019

High School Diploma -

Unaka High Scool

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Jeremy Kiddy