Jerrica C. Jackson
Memphis
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
St. Francis Medical Group
03.2022 - 08.2024
- Assisting pediatric healthcare professionals to examine and treat distressed young patients .
- Obtained client medical history, medication information, symptoms and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Set-up EKG machines, administer injections and medications, and perform routine specimen collection and tests
- Prepare equipment and examination rooms, and clean instruments
- Manage inventory of medical supplies and equip exam rooms with appropriate supplies
- Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients
- Responsible for the collection and processing of urine drug screens
- Performs a wide range of administrative duties to include referral processing,
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Patient Care Assistant
Regional One Health
08.2021 - 02.2022
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Coached patients and caregivers on treatment processes, hospital policies, medication hazards, specific diets and doctor advice.
- Assisted with activities of daily living such as baths, oral hygiene, bladder scans, glucometer tests, and oral feeding performed to satisfaction of patient and professional staff, and charted as appropriate.
- Assembled admissions pages and added new pages to patients' charts.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Gathered medical information, weight and height measurements and vital signs.
Medical Assistant
Family First
09.2020 - 01.2021
- Monitored and recorded an average of 40 patients per day (e.g. obtained patients' vital signs by visual and auditory measures, triaged and assessed their medical condition and prepared them for medical treatment by physicians and nurses).
- Electronically ordered lab, x-ray, and medical supplies as directed.
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
- Assisted front office staff in scheduling appointments, verifying insurance information, processing prescription requests, and checking in/out 40+ patients daily.
- Called in all prescriptions, ordered all office supplies, and made all patient call backs regarding their test results.
Education
Concorde Career College
01.2020
High School Diploma -
Melrose High School
03.2019
Associate of Science - Nursing
Southwest Tennessee Community Collage
Memphis, TN01-2029
Skills
- CPR Certified
- Clerical Skills/EHR
- Data Entry (75 WPM)
- Patient Education
- Patient Care
- Medical Terminology
- ICD/CPT Coding
- OSHA/HIPAA Compliance
- Laboratory Procedures
- Pharmacology
- Injections
- Patient Triage
- Vital Signs
- EKG
- Conflict Resolution
- Patient Intakes
- Patient Toileting
- Restocking Lab Supplies
- Collecting Medical Samples
- Medical Charts and Records
- Equipment Preparation
- Drug Screens
- Referrals
- OSHA/HIPAA Compliance
- Laboratory Procedures
- Pharmacology
- Injections
- Patient Triage
- Vital Signs
- EKG
- Conflict Resolution
- Patient Intakes
- Patient Toileting
- Restocking Lab Supplies
- Collecting Medical Samples
- Medical Charts and Records
- Equipment Preparation
- Medical Testing
- Team Meetings
- Patient Treatment
- Simple Dressings
- Bathing and Dressing
- Daily Patient Care
- Patient Feeding
- Lab Equipment Operation
- Medication Assistance
- Electrocardiography
- Patient Care Coordination
- Patient bathing
- Feeding Assistance
- Patient Communication
- Patient Monitoring
- Emotional Support
- Light Housekeeping
- Safety awareness
- Meal Preparation
- CPR training
- Direct Patient Care
Certification
- First Aid/CPR Certified
Timeline
Medical Assistant
St. Francis Medical Group
03.2022 - 08.2024
Patient Care Assistant
Regional One Health
08.2021 - 02.2022
Medical Assistant
Family First
09.2020 - 01.2021
High School Diploma -
Melrose High School
Concorde Career College
Associate of Science - Nursing
Southwest Tennessee Community Collage
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