Jerricah Richardson
Memphis
Overview
8
8
years of professional experience
Work History
Security
Gradoworld
06.2024 - Current
- Implement comprehensive security protocols, ensuring robust protection of assets and personnel
- Conduct risk assessments, identify vulnerabilities, and develop mitigation strategies
- Meticulously analyze security logs and incident reports
- Identify patterns, implement data-driven improvements, and maintain comprehensive documentation for regulatory compliance
Internship Student
Select Physical Therapy
10.2024 - 01.2025
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Customer service assistance
Walgreens
01.2021 - 04.2023
- Assisted customers with inquiries and transactions, fostering positive relationships
- Resolved issues promptly, enhancing customer satisfaction and loyalty
- Streamlined checkout processes, reducing wait times and improving efficiency
- Consistently met sales targets through effective product recommendations
- Maintained accurate records and inventory, ensuring product availability
- Adhered to company policies and safety standards, promoting a secure environment
Customer service assistance
Jcpenney
10.2017 - 07.2020
- Ensured high levels of customer satisfaction through effective issue resolution at JCPenney.
- Developed product knowledge to assist customers effectively
- Worked closely with team members to ensure seamless store operations
- Engaged in multi-department efforts focused on enhancing the customer experience.
- Processed customer orders efficiently.
Education
Bachelor - health science
University of Memphis
Memphis12.2024
Diploma - undefined
Manassas high school
Mem05.2019
Skills
- Time Management
- Problem Solving
- Sales Strategy
- Customer Retention
Timeline
Internship Student
Select Physical Therapy
10.2024 - 01.2025
Security
Gradoworld
06.2024 - Current
Customer service assistance
Walgreens
01.2021 - 04.2023
Customer service assistance
Jcpenney
10.2017 - 07.2020
Bachelor - health science
University of Memphis
Diploma - undefined
Manassas high school