JERRY MARION
Kodak
Summary
Dynamic sales associate with proven expertise at Lowes Home Improvement, excelling in customer service and teamwork. Successfully enhanced client satisfaction through effective problem-solving and relationship-building. Demonstrated strong time management and organizational skills, driving sales and promoting store initiatives to boost foot traffic and repeat business.
Overview
2021
2021
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
- Assisted customers in product selection and provided expert advice on home improvement projects.
- Maintained accurate inventory levels and organized merchandise displays to enhance customer experience.
- Operated point-of-sale system efficiently, processing transactions and managing cash register duties accurately.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Supported store promotions by setting up displays and assisting with marketing initiatives to drive foot traffic.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Owner/ Mover
Smoky Mountain Moving Services, Inc.
05.1987 - 10.2020
- Oversaw daily operations, ensuring timely and efficient moving services for clients.
- Developed and implemented safety protocols to enhance team performance and compliance.
- Managed scheduling logistics, optimizing route planning for cost-effective service delivery.
- Trained and mentored new staff on best practices in customer service and equipment usage.
- Cultivated relationships with local businesses to generate referrals and expand client base.
- Analyzed customer feedback to refine service offerings and enhance client satisfaction levels.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Education
High School Diploma - General Studies
Clay County High School
Manchester, KYSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
Timeline
Owner/ Mover
Smoky Mountain Moving Services, Inc.
05.1987 - 10.2020
Sales Associate
Lowes Home Improvment
High School Diploma - General Studies
Clay County High School