Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerry Sullivan

Kingsport,TN

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

29
29
years of professional experience

Work History

Multi Unit District Manager

Office Depot
02.2020 - Current
  • Increased overall efficiency by streamlining operations and implementing standardized processes across multiple units.
  • Enhanced employee satisfaction through the development of comprehensive training programs and performance evaluations.
  • Boosted sales performance by identifying growth opportunities and implementing targeted marketing strategies.
  • Improved customer experience across all locations by conducting regular audits, analyzing feedback, and addressing areas for improvement.
  • Managed financial aspects of multiple units, ensuring optimal cost control and revenue generation strategies were in place.
  • Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout all locations.

Sr. General Manager

Office Depot
03.1997 - 02.2020
  • Enhanced team productivity by implementing strategic management practices and fostering a collaborative work environment.
  • Streamlined operational processes for increased efficiency, leading to significant cost savings and improved customer satisfaction.
  • Developed and executed successful business strategies, driving growth in revenue and market share.
  • Mentored and developed high-performing teams through effective coaching, feedback, and performance management.

Operations Executive

Target
04.1995 - 03.1997
  • Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
  • Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.

Education

Bachelor of Science - Business Administration And Management

State University of New York
Utica, NY
04.1995

Skills

  • Group Collaborations
  • Customer Satisfaction
  • Clear Verbal Communication Skills
  • Leading Meetings
  • Financial Reconciliations
  • Interpersonal Communication Skills

Timeline

Multi Unit District Manager

Office Depot
02.2020 - Current

Sr. General Manager

Office Depot
03.1997 - 02.2020

Operations Executive

Target
04.1995 - 03.1997

Bachelor of Science - Business Administration And Management

State University of New York
Jerry Sullivan