Jesse Carney
Nashville
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
1
1
Certification
Work History
Online Personal Shopper
Walmart
Ashland City
04.2026 - Current
- Assisted customers in selecting grocery items tailored to their preferences.
- Navigated online shopping platform to locate and compare product availability.
- Communicated with customers to clarify order details and preferences.
- Collaborated with team members to ensure timely order fulfillment.
- Managed customer inquiries regarding delivery options and timelines.
- Satisfied customers with quick, accurate service under tight deadlines.
- Resolved customer issues efficiently through effective problem-solving techniques.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Greeted customers and provided excellent customer service.
- Processed refunds, returns and exchanges efficiently.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Provided detailed product information to customers.
- Assisted in selecting items according to customer preferences.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Created personalized shopping experiences for each customer.
- Analyzed consumer feedback data to understand customer needs better.
- Determined the best delivery methods based on order size and destination.
- Developed strategies to increase sales and improve customer experience.
- Coordinated with vendors to ensure timely deliveries of products.
- Secured and stored items until customer pickup.
- Scanned items when pulling from shelves to update system stock information.
- Assisted teammates with daily tasks during peak periods.
- Suggested comparable products to replace out-of-stock items.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
- Offered virtual shopping consultations for clients unable to meet in person.
- Reduced process lags by training employees on best practices and protocols.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Recognized security risks to properly handle situations.
- Reset store displays for special events and seasonal merchandise changes.
- Replenished and arranged items to maintain appearance.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Stocked shelves with products to maintain store presentation and customer accessibility.
- Organized inventory in backroom to streamline restocking processes and product retrieval.
- Stocked shelves with newly arrived products.
- Reported low stock levels to supervisors for timely ordering and inventory management.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
Education
Cheatham County Central High School
Ashland City, TennesseeSkills
- Order management
- Product sourcing
- Inventory control
- Customer service
- Delivery coordination
- Team collaboration
- Data analysis
- Sales strategies
- Time management
- Relationship building
- Effective communication
- Attention to detail
- Problem solving
- Delivery management
- Route planning
- Heavy lifting
- Decision-making
- Physical stamina
- Online ordering
- Planning and organization
- Prioritizing orders
- Verbal and written communication
- Shopping management
- Reliability
Certification
- OSHA certification
- LARGE ANIMAL CERTIFICATION
- INTERVIEW SKILLS CERTIFICATION
Accomplishments
- Wrestling state qualifier
- Team captain
Timeline
Online Personal Shopper
Walmart
04.2026 - Current
Cheatham County Central High School