Jesse Gerald
Murfreesboro
Summary
Dynamic Certified Clinical Medical Assistant with extensive experience at Ascension, excelling in medication administration and patient documentation. Proven ability to enhance patient satisfaction through effective communication and exceptional customer service. Skilled in EKG monitoring and HIPAA compliance, consistently ensuring a safe and efficient clinical environment. A reliable team player dedicated to quality care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Ascension
Murfreesboro
04.2024 - Current
- Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
- Maintained accurate documentation of patient records in accordance with HIPAA guidelines.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Communicated effectively with patients to provide a positive experience throughout their visit.
- Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
- Assisted in scheduling appointments for patients over the phone or via email communication.
- Performed patient intake, including taking vital signs and medical histories.
- Documented lab results accurately into the Electronic Medical Record system.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Conducted EKG tests for patients and monitored heart rate during stress tests.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Patient Service Representative
Ascension Ventures
Murfreesboro
02.2022 - 10.2023
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
- Scanned documents into electronic health record system as needed.
- Ensured all necessary paperwork was completed prior to patient visits.
- Assisted with scheduling follow-up appointments according to provider availability.
- Verified insurance information, collected payments, and scheduled appointments.
- Performed administrative duties such as filing, faxing, photocopying.
- Answered incoming calls in a professional manner.
- Adhered to HIPAA regulations when handling confidential patient information.
Education
Certified Clinical Medical Assistant Certificate - Medical Assisting
Ascension St Thomas
Nashville, TN08-2024
High School Diploma -
Riverdale High School
Murfreesboro, TN05-2006
Skills
- Medication administration
- Patient documentation
- Clinical procedures
- Appointment scheduling
- Customer service
- Insurance verification
- Effective communication
- Interpersonal skills
- Attention to detail
- EKG monitoring
- Adaptable and flexible
- HIPAA compliance
- Professionalism and ethics
- Vital signs monitoring
- Specimens collection and processing
- Phlebotomy techniques
- Specimen collection
- Vital sign monitoring
- Patient scheduling
- Medical terminology proficiency
- Infection control procedures
- Electronic health records management
- Immunization administration
- Medical procedure assistance
- Medical office procedures
- Examination preparation
- Anatomy and physiology
- Physician support
- Diagnostic testing assistance
- Certified in basic life support (BLS)
- Reliable team player
- CPR
- Electrocardiography (EKG)
Certification
- CCMA - Current
- BLS - Current
Timeline
Certified Clinical Medical Assistant
Ascension
04.2024 - Current
Patient Service Representative
Ascension Ventures
02.2022 - 10.2023
Certified Clinical Medical Assistant Certificate - Medical Assisting
Ascension St Thomas
High School Diploma -
Riverdale High School
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