Jessica Anderson
Cleveland
Summary
Resourceful MBA graduate with in-depth understanding of all areas of business operations, including meeting support, correspondence management and financial administration. Excellent communication, interpersonal, and planning skills with an analytical approach to solving routine and complex problems.
Overview
1
1
year of professional experience
Work History
Sales Associate
Cricket Wireless
08.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
911 Dispatcher
Bradley County 911
06.2023 - 08.2023
- Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
- Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
- Reduced errors in dispatch process by meticulously documenting call details and resource allocation.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
Education
MBA - Business Administration
South University
Savannah, GA11.2023
Master of Science - Information Systems
South University
Savannah, GA06.2022
Bachelor of Science - Graphic Design
Independence University
Salt Lake City, UT05.2020
Skills
- Project Oversight
- Web technologies and services
- Team Development
- Project Management
- Eye for detail
- PowerPoint
- Effective Communication
- Team Collaboration
- Software Updates
- Software Management
- Systems administration
- Networking issues
- Hardware maintenance
Timeline
Sales Associate
Cricket Wireless
08.2023 - Current
911 Dispatcher
Bradley County 911
06.2023 - 08.2023
MBA - Business Administration
South University
Master of Science - Information Systems
South University
Bachelor of Science - Graphic Design
Independence University
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