Jessica Jackson
Blountville
Summary
Dynamic Front Office Receptionist with proven expertise at Watagua Orthopaedics, excelling in appointment scheduling and telephone skills. Recognized for enhancing client experiences through exceptional verbal communication and a welcoming atmosphere. Committed to maintaining confidentiality while fostering strong relationships, contributing to a positive and professional environment.
Overview
3
3
years of professional experience
Work History
Front Office Receptionist
Watagua Orthopaedics
01.2024 - Current
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Maintained clean reception area to promote positive, professional environment for clients.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
- Contributed to the company''s positive image by consistently delivering exceptional service to clients and visitors.
Teaching Assistant
First Baptist Kid's Care
04.2022 - 03.2024
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Front Office Receptionist
Appalachian Orthopaedics
04.2022 - 01.2024
- Maintained clean reception area to promote positive, professional environment for clients.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Sullivan Central High School
Blountville, TN07-2022
Skills
- Telephone skills
- Appointment scheduling
- Verbal and written communication
- Listening skills
- Time management
- Building relationships
Timeline
Front Office Receptionist
Watagua Orthopaedics
01.2024 - Current
Teaching Assistant
First Baptist Kid's Care
04.2022 - 03.2024
Front Office Receptionist
Appalachian Orthopaedics
04.2022 - 01.2024
High School Diploma -
Sullivan Central High School
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