Jessica Morman
Knoxville
Summary
Dynamic Executive Assistant with a proven track record at Project Progress, adept at optimizing schedules and managing confidential information. Skilled in office management and Excel, I enhance efficiency and foster positive outcomes through strong problem-solving and communication abilities. Committed to delivering exceptional support and ensuring seamless operations in fast-paced environments. I am also a dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings.
Overview
5
5
years of professional experience
Work History
Executive Assistant
Project Progress
04.2024 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Organized and coordinated conferences and monthly meetings.
Physical Therapy Aide
Athletico
09.2022 - 05.2023
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
Patient Care Technician
Mount Carmel Health System Inc.
10.2021 - 03.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Telephone Interviewer
Venture Data
09.2020 - 12.2020
- Gathered data and insights from participants during telephone interviews.
- Maintained a comprehensive understanding of company policies, procedures, and guidelines related to telephone interviewing processes.
- Administered phone interviews to survey participants.
- Documented records of call information.
Education
Bachelor of Arts - Biology
The Ohio State University
Columbus, OH05-2024
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
- Information confidentiality
- Excel spreadsheets
- Phone etiquette
Accomplishments
I just competed in my first bodybuilding competition season, which took lots of discipline and hard work for months on end. I never gave in and won my first show!
Timeline
Executive Assistant
Project Progress
04.2024 - Current
Physical Therapy Aide
Athletico
09.2022 - 05.2023
Patient Care Technician
Mount Carmel Health System Inc.
10.2021 - 03.2022
Telephone Interviewer
Venture Data
09.2020 - 12.2020
Bachelor of Arts - Biology
The Ohio State University
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