Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Pendergrass

Pikeville

Summary

Hardworking and reliable employee with extensive background as a CNA I have worked many years in a mental health facility.

Overview

13
13
years of professional experience
1
1
Certification

Work History

CNA

Generations
05.2012 - 02.2022
  • Answered patient call lights promptly and responded to requests appropriately.
  • Transported residents within the facility as needed.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.

Manager

Dayton Headstart
08.2023 - 12.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Cashier

Co owner skips resturant
03.2022 - 06.2024
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Ensured compliance with all safety regulations within the store environment.
  • Answered customer inquiries regarding store policies and procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

Van Buren High School
05-2011

Skills

  • Drawer balancing
  • Payment Collection
  • ID Verification
  • Cash Register Operation
  • Cash Handling
  • Customer Service
  • Payment Processing
  • Customer Assistance
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • HIPAA compliance
  • Basic life support
  • Maintaining confidentiality
  • Compassionate communication
  • Emergency response
  • Clinical documentation
  • Critical thinking

Certification

CPR and first aid certified CNA license

Timeline

Manager

Dayton Headstart
08.2023 - 12.2024

Cashier

Co owner skips resturant
03.2022 - 06.2024

CNA

Generations
05.2012 - 02.2022

High School Diploma -

Van Buren High School

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Jessica Pendergrass