Jessica Pendergrass
Pikeville
Summary
Hardworking and reliable employee with extensive background as a CNA I have worked many years in a mental health facility.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CNA
Generations
05.2012 - 02.2022
- Answered patient call lights promptly and responded to requests appropriately.
- Transported residents within the facility as needed.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Manager
Dayton Headstart
08.2023 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
Co owner skips resturant
03.2022 - 06.2024
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Ensured compliance with all safety regulations within the store environment.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Van Buren High School
05-2011
Skills
- Drawer balancing
- Payment Collection
- ID Verification
- Cash Register Operation
- Cash Handling
- Customer Service
- Payment Processing
- Customer Assistance
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Basic life support
- Maintaining confidentiality
- Compassionate communication
- Emergency response
- Clinical documentation
- Critical thinking
Certification
CPR and first aid certified CNA license
Timeline
Manager
Dayton Headstart
08.2023 - 12.2024
Cashier
Co owner skips resturant
03.2022 - 06.2024
CNA
Generations
05.2012 - 02.2022
High School Diploma -
Van Buren High School