jessica powers
Lobelville
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
6
6
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Pharmacy
Waverly
08.2019 - Current
- Processed prescription orders accurately and efficiently for customer satisfaction.
- Assisted pharmacists in preparing medications and managing inventory levels.
- Maintained cleanliness and organization of the pharmacy workspace daily.
- Trained new pharmacy staff on operational procedures and best practices consistently.
- Ensured compliance with safety regulations and company policies in all tasks performed.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Maintained clean and organized pharmacy shelving and work areas.
- Entered patient profile information into computer systems accurately and completely.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Verified accuracy of patient information on prescription orders.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Monitored stock levels of medications in the pharmacy's inventory system.
- Maintained records of controlled substances dispensed according to state regulations.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Certified Pharmacy Technician
Duress pharmacy
Linden
09.2024 - 02.2025
- Processed prescription orders accurately and efficiently for customer satisfaction.
- Assisted pharmacists in preparing medications and managing inventory levels.
- Maintained cleanliness and organization of the pharmacy workspace daily.
Certified Pharmacy Technician
Walgreens
Dickson
12.2023 - 09.2024
- Processed prescription orders accurately and efficiently for customer satisfaction.
- Assisted pharmacists in preparing medications and managing inventory levels.
- Maintained cleanliness and organization of the pharmacy workspace daily.
- Educated customers on medication usage and potential side effects effectively.
- Collaborated with healthcare providers to verify prescription information promptly.
- Operated pharmacy software to manage patient records and medication dispensing.
- Trained new pharmacy staff on operational procedures and best practices consistently.
- Ensured compliance with safety regulations and company policies in all tasks performed.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
Education
Waverly Central High School
Waverly, TNSkills
- Prescription processing
- Medication preparation
- Inventory management
- HIPAA compliance
- Pharmacy software
- Customer relationship management
- Insurance claims processing
- Regulatory adherence
- Patient education
- Team training
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Workspace organization
- Compounding techniques
- Drug utilization review
- Billing and coding
- Pharmacy law compliance
- Record keeping
- Advanced math skills
- Insurance confirmation
- Multitasking and organization
- Drug classification
- Patient counseling
- Updating medication histories
Certification
- Pharmacy technician license (TN and FL)
- Stated certified license
Timeline
Certified Pharmacy Technician
Duress pharmacy
09.2024 - 02.2025
Certified Pharmacy Technician
Walgreens
12.2023 - 09.2024
Certified Pharmacy Technician
CVS Pharmacy
08.2019 - Current
Waverly Central High School