Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica Racich

Knoxville

Summary

Dynamic Medical Assistant with extensive experience at BHG Recovery, skilled in direct patient care and proficient in medical terminology. Recognized for enhancing patient engagement and streamlining inventory management. Adept at performing diagnostic procedures and training staff, ensuring compliance with safety standards while fostering a compassionate healthcare environment.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Medical Assistant

BHG Recovery
03.2022 - Current
  • Measured patient pulse oximetry.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Oriented and trained new staff on proper procedures and policies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Administered TB testing
  • Urine specimen collection and labeling

Histology Lab Aide

Quest Diagnostics
09.2009 - 04.2021
  • Oversaw items in inventory and reordered before supplies diminished.
  • Properly labeled specimens to help each be easily identifiable by lab staff.
  • Disposed of hazardous specimens in proper containers.
  • Developed new protocols and improved existing laboratory processes.
  • Monitored and documented safety standards to verify compliance.
  • Prepared reagents and solutions following standard laboratory formulas and procedures.
  • Participated in lab meetings and project presentations.
  • Troubleshot and resolved equipment and process issues.
  • Trained and supervised junior technicians in laboratory protocols.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Provided support and guidance to junior lab staff.
  • Recorded and analyzed data to produce reports of results.
  • Operated and performed preventative maintenance on laboratory equipment and instruments.
  • Interpreted laboratory results to provide technical advice to scientists.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Specimen collection from surgery departments
  • Assisted in FNA (Fine Needle Aspiration) procedures in CT department and Ultrasound departments in the hospital.
  • Assisted Pathologists in Autopsy examination.
  • Performed a wide variety of IHC (immuno-Histo-Chemistry) stains of patient tissue samples.
  • Microscope interpretation of QC controls

Senior Biomedical Technician

ZLB Plasma
03.2006 - 02.2008
  • Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
  • Performed preventive maintenance for medical equipment.
  • Inspected, tested and calibrated medical equipment before installing.
  • Diagnosed cause of problems and completed repairs.
  • Trained staff on proper operation of equipment as well as initial troubleshooting techniques.
  • Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
  • Maintained safe work environment and adhered to privacy regulations.
  • Maintained strict adherence to laboratory guidelines and regulations, verifying safety and protective procedures.
  • Performed finger pricking for protein, hematocrit, and blood type testing.
  • Patient data entry.

Data Entry Clerk

Premier Surgical Associates
03.2003 - 09.2003
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Maintained files, records, and chronologies of entry activities.
  • Used computer software to store and retrieve data.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Followed data entry protocols, rules and regulations.

Education

Medical Billing And Coding

National College
Knoxville

GED -

West High School
Knoxville, TN
01-2001

Skills

  • Data entry
  • First aid
  • Laboratory maintenance
  • Preparing specimens and samples
  • Electronic medical records
  • Emergency procedures
  • Diagnostic procedures
  • Vital signs monitoring
  • Stocking supplies
  • Patient scheduling
  • Medical procedures
  • Inventory and supply management
  • Antigen testing
  • Venipuncture and phlebotomy
  • Lab equipment calibration

Accomplishments

*Awarded "Employee of the Month" 2007


*Awarded "11 Years of Excellence" 2020

Certification

CPR Certification

Timeline

Medical Assistant

BHG Recovery
03.2022 - Current

Histology Lab Aide

Quest Diagnostics
09.2009 - 04.2021

Senior Biomedical Technician

ZLB Plasma
03.2006 - 02.2008

Data Entry Clerk

Premier Surgical Associates
03.2003 - 09.2003

Medical Billing And Coding

National College

GED -

West High School

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Jessica Racich