Jessica Sanders
Finley
Summary
Proficient administrative professional skilled in office software and customer relationship management. Demonstrated success in optimizing operations and resolving billing inquiries, fostering effective communication across departments to support organizational goals.
Overview
9
9
years of professional experience
Work History
Health and Welfare Secretary
International Union of Operating Engineers Local 112
Anderson
01.2017 - Current
- Ensured adherence to healthcare regulations across all operations.
- Coordinated with departments to enhance operational efficiency and service delivery.
- Provided guidance on patient care billing processes and insurance regulations.
- Assisted customers in completing enrollment forms and applications accurately.
- Informed clients on policy details and coverage requirements to ensure understanding and compliance.
- Addressed inquiries regarding health insurance claims and payments to facilitate timely resolutions.
- Processed health insurance applications, ensuring accuracy of information provided.
- Tracked premium payments and updated customer records accordingly.
Administrative Assistant
International Union of Operating Engineers Local 112
Anderson
01.2017 - Current
- Managed schedules for executives and team members, optimizing time management and ensuring effective use of resources.
- Handled incoming communications, including emails and phone calls, ensuring prompt responses.
- Organized and maintained accurate filing systems for physical and electronic documents, preserving confidentiality and accessibility.
- Collaborated with team members to streamline administrative processes, enhancing overall efficiency.
- Prepared reports and presentations using office software tools to support management decisions.
- Entered data into spreadsheets using Microsoft Excel to maintain up-to-date records.
- Coordinated and scheduled meetings, managing room reservations and technical setups for smooth execution.
- Facilitated inter-departmental communication, improving collaboration and information flow across the organization.
Education
High School Diploma -
Dyer County High School
Newbern, TN05.2008
Skills
- Healthcare administration and compliance
- HIPAA compliance
- Billing resolution
- Accounts receivable and payable management
- Payment processing
- Office management
- Document preparation and organization
- Filing and documentation
- Digital file organization
- Office software proficiency
- Spreadsheet management
- QuickBooks expertise
- Multi-line phone operation
- Verbal and written communication
- Business correspondence
- Letter composition
- Attention to detail
- Proofreading and editing
- Customer service excellence
- Keyboarding proficiency
Timeline
Health and Welfare Secretary
International Union of Operating Engineers Local 112
01.2017 - Current
Administrative Assistant
International Union of Operating Engineers Local 112
01.2017 - Current
High School Diploma -
Dyer County High School