Jessica Wall
Nashville
Summary
Compassionate Activity Director with background in maintaining organization while planning and coordinating activities. Knowledgeable in evaluating residents' needs and conducting group activities to improve quality of life. First-rate interpersonal, organizational and persuasive skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Activity Director
Carerite Centers
Nashville
08.2024 - Current
- Provided education about healthy lifestyles through lectures and workshops.
- Facilitated group discussions on topics such as current events, health issues, and hobbies.
- Organized events such as holiday parties, bingo nights, and movie screenings.
- Provided one-on-one support to those who required additional assistance.
- Adapted existing activities or developed new ones to meet the changing needs of participants.
- Monitored the progress of participants in order to assess program effectiveness.
- Created monthly activity calendars with a variety of recreational options.
Dietary Assistant
Carerite Centers
Nashville
01.2024 - 08.2024
- Collaborated with other staff members to develop creative approaches for presenting meals attractively.
- Assisted in setting up tables for special events or functions within the facility.
- Ensured proper portioning, plating, garnishing, and presentation of meals.
- Adhered to all established safety and sanitation standards when handling food items.
- Maintained inventory levels of all kitchen supplies and reported any shortages to supervisor promptly.
- Provided assistance with tray assembly for patients or other customers as necessary.
- Assisted in the preparation of food items according to standardized recipes and menus.
Leasing Consultant
Avenue5
Nashville
05.2021 - 10.2023
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Processed transfer requests from existing tenants who wished to move within the same building or complex.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
- Conducted tours of available apartments, highlighting features and amenities.
Barista Shift Supervisor
Starbucks
Smyrna
05.2018 - 05.2022
- Promoted positive team morale by encouraging collaboration among staff members.
- Resolved customer complaints in a polite and professional manner.
- Resolved customer complaints in a timely manner while maintaining a professional attitude at all times.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
Education
Some College (No Degree) - Psychology
Southern New Hampshire University
Hooksett, NHSkills
- Event planning
- Group facilitation
- Program evaluation
- Recreational therapy
- Conflict resolution
- Effective communication
Timeline
Activity Director
Carerite Centers
08.2024 - Current
Dietary Assistant
Carerite Centers
01.2024 - 08.2024
Leasing Consultant
Avenue5
05.2021 - 10.2023
Barista Shift Supervisor
Starbucks
05.2018 - 05.2022
Some College (No Degree) - Psychology
Southern New Hampshire University