Jessie Stedman
Jackson
Summary
Results-driven Automotive Supervisor with extensive expertise in vehicle diagnostics and preventive maintenance. Proven ability to minimize downtime through advanced troubleshooting and strict safety compliance. Proficient in electrical diagnostics and team mentoring, leading to enhanced service quality and operational efficiency. Dedicated to achieving exceptional outcomes in high-pressure environments.
Overview
15
15
years of professional experience
Work History
Automotive Supervisor
UPS
09.2024 - Current
- Improved operational efficiency by managing daily automotive maintenance and repair activities.
- Streamlined scheduling for vehicle inspections and preventative maintenance tasks.
- Minimized maintenance downtime through preventive measures and equipment monitoring.
- Conducted thorough vehicle inspections, identifying mechanical issues and maintenance needs.
- Oversaw inventory management, balancing stock levels and minimizing excess costs.
- Coordinated warranty claims and repair authorizations to ensure timely service.
Lead Technician
Madison County Fire Department
02.2023 - 09.2024
- Maintained performance standards through routine inspections of firefighting equipment.
- Reduced downtime by implementing preventive maintenance schedules for firefighting tools.
- Coordinated timely procurement of tools and parts with external vendors.
- Diagnosed and troubleshot malfunctioning equipment for effective repairs.
- Ensured compliance with standards through quality inspections of completed work.
- Tracked inventory levels to maintain adequate supplies for technical equipment.
Shop Manager
Meineke Car Care
12.2020 - 02.2023
- Achieved efficient workflow by overseeing daily shop operations and customer satisfaction.
- Enhanced team performance through training on service protocols and best practices.
- Reduced costs by implementing streamlined inventory management systems for parts ordering.
- Increased customer engagement and sales through effective promotional strategies development.
- Analyzed repair orders to identify trends and improve service efficiency.
- Improved service offerings by analyzing customer feedback for better experience.
Diesel Mechanic
Mhc Kenworth
01.2018 - 12.2020
- Ensured optimal diesel engine performance through accurate diagnosis and repairs.
- Enhanced operational efficiency by conducting routine maintenance on heavy-duty vehicles.
- Identified mechanical issues accurately using diagnostic tools and software.
- Streamlined repair processes with team collaboration, significantly reducing vehicle downtime.
Technician
Meineke Car Care
01.2014 - 01.2018
- Enhanced vehicle performance by diagnosing issues with advanced diagnostic tools.
- Ensured safety compliance through thorough routine maintenance services.
- Mentored junior technicians on effective repair processes and best practices.
- Streamlined service workflows, boosting efficiency and customer satisfaction.
Tire Sales Manager
Firestone
01.2012 - 01.2014
- Enhanced customer satisfaction through tailored tire sales solutions and operations.
- Boosted staff product knowledge with comprehensive training programs and techniques.
- Identified growth opportunities by analyzing market trends and adjusting inventory strategies.
- Increased foot traffic and sales with effective promotional strategies during peak seasons.
Automotive Technician
Firestone
01.2011 - 01.2012
- Diagnosed automotive issues, enhancing repair accuracy using advanced diagnostic tools.
- Ensured vehicle safety through routine maintenance and thorough inspections.
- Streamlined workflow processes, increasing team efficiency and productivity.
- Mentored junior technicians, improving their troubleshooting and repair skills.
Education
Certificate of Machine Tool Technology - Mechanical
Tennessee Technology Center
Lexington, TNCertificate Master Welder - Welding
Tennessee Technology Center
Lexington, TNSkills
- Electrical diagnostics and repairs
- Vehicle diagnostics and repairs
- Safety complaince
- System maintenance
- Testing and repair
- Schematic interpretation
- Instrument Calibration
- Heavy equipment repair
- Preventive Maintenance
- Air and Hydraulic brake system diagnostic and repair
- Engine rebuilds, replacements and repairs
- HVAC diagnostic and repairs
- Programming PCM,ECM, TCM and BCM's
Timeline
Automotive Supervisor
UPS
09.2024 - Current
Lead Technician
Madison County Fire Department
02.2023 - 09.2024
Shop Manager
Meineke Car Care
12.2020 - 02.2023
Diesel Mechanic
Mhc Kenworth
01.2018 - 12.2020
Technician
Meineke Car Care
01.2014 - 01.2018
Tire Sales Manager
Firestone
01.2012 - 01.2014
Automotive Technician
Firestone
01.2011 - 01.2012
Certificate of Machine Tool Technology - Mechanical
Tennessee Technology Center
Certificate Master Welder - Welding
Tennessee Technology Center