Jeyasudha Jesudoss

Vendor Onboarding & Registration:

• Oversee the end-to-end vendor onboarding process, ensuring adherence to organizational policies and regulatory requirements.
• Process vendor applications, including registration, purchasing setup, and name change requests via designated platforms.
• Conduct thorough due diligence and risk assessments on new and existing vendors to ensure they meet required standards.
• Verify vendor information, certifications, and compliance with financial, legal, and operational regulations.
  

Risk & Compliance Management:

• Identify and evaluate potential risks in vendor relationships, proposing and implementing mitigation strategies.
• Ensure compliance with policies, including sanctions screening and conflict-of-interest checks.
• Serve as a key resource for conflict-of-interest inquiries, conducting independent and collaborative assessments and providing recommendations on procurement-related matters.
• Analyze Integrity Due Diligence (IDD) and Sanctions hits against vendors during onboarding and re-activation, verifying their authenticity through due diligence and maintain a track of these records.
  

Stakeholder Engagement & Issue Resolution:

• Serve as the point of contact for vendor-related inquiries, guiding vendors and internal stakeholders through the onboarding process.
• Address vendor issues, including blocked accounts, payment rejections, and contact updates, ensuring adherence to policies and standard operating procedures.
• Collaborate with contract managers and procurement teams to align onboarding with organizational goals.
• Resolve disputes between internal stakeholders and vendors in a timely, diplomatic manner to minimize disruptions.
  

Training & Process Improvement:

• Develop and deliver vendor onboarding training sessions for both internal teams and external vendors.
• Regularly review and refine the vendor onboarding process to improve efficiency, compliance, and risk management.
• Created Quick Reference Guides for Integrity Due Diligence (IDD) and designed the IDD Decision-Making Framework for OPCS team.
• Support the organization’s risk and governance initiatives by analyzing vendor data, onboarding trends, and related insights.
  

Documentation & Reporting:

• Maintain up-to-date vendor records and documentation in compliance with corporate guidelines.
• Generate FRISK Score and Z Score reports to support accurate risk assessments based on financial information provided by vendors.
• Compile chronological summaries for escalated cases, identifying issues and recommending solutions to expedite resolution.
• Submit timely reports and maintain organized records for all vendor management activities.
  

Continuous Improvement & Knowledge Management:

• Streamline vendor management processes through efficient record-keeping and tracking systems.
• Stay current with industry trends and best practices in vendor management to drive continuous improvements within the team towards process efficiency.
• Evaluate customer needs and feedback, driving improvements in products, services, and business systems.
  

Vendor Due Diligence & Onboarding:

• Scrutinized and authorized vendors for business engagement, ensuring compliance with company policies and regulatory standards.
• Conducted due diligence and risk assessments to identify and restrict blacklisted or high-risk vendors.
• Developed and customized vendor agreements, outlining compliance requirements, financial security measures, and risk mitigation strategies.
  

Governance & Risk Compliance:

• Enforced governance frameworks to ensure vendor adherence to company policies, industry regulations, and security protocols.
• Performed periodic vendor audits, contract reviews, and risk assessments to identify and mitigate potential threats.
• Implemented controls and escalation procedures for unresolved vendor compliance issues, involving senior management when necessary.
  

Operational Oversight & Cross-Functional Coordination:

• Acted as the Single Point of Contact (SPOC) for vendor governance, liaising with legal, finance, compliance, and operations teams.
• Oversaw seamless integration of vendor-related processes across internal departments.
• Managed technical and operational aspects of vendor relationships, ensuring alignment with business objectives and risk thresholds.
  

Performance Monitoring & Strategic Improvement:

• Conducted quarterly vendor performance reviews and generate reports for in-depth analysis.
• Evaluated market trends and competitive vendor strategies to optimize business resilience.
• Developed and executed strategic initiatives to strengthen vendor relationships and mitigate operational risks.
  

Vendor Relationship Management & Retention:

• Identified and leveraged vendor capabilities to align with business needs and objectives.
• Built trust and rapport with vendors while implementing structured sales and negotiation strategies for long-term partnerships.
• Implemented strategies to enhance vendor satisfaction, retention, and compliance with company expectations.
  

• Contributed to timely product releases by consistently meeting deadlines for testing phases and bug resolution.
• Boosted customer satisfaction with rigorous testing that ensured product functionality across diverse platforms and devices.
• Collaborated closely with cross-functional teams to align on objectives, expectations, and deliverables throughout the software development lifecycle.
• Optimized test coverage by prioritizing risks, understanding project requirements, and creating effective test strategies.
• Upheld a strong commitment to excellence by consistently demonstrating meticulous attention to detail when performing manual tests and reviewing test case documentation for completeness and accuracy.
• Mitigated risk factors associated with software performance degradation through close monitoring during stress tests designed to identify potential bottlenecks or other problematic areas.
• Streamlined communication between QA and development teams with clear documentation of discovered bugs, steps to reproduce, and potential solutions.
• Demonstrated adaptability through quick learning of new software tools or technologies as needed based on project requirements or evolving trends within the field of manual testing engineering.
• Tracked test reports and failures determined by root cause data trends.
• Created comprehensive test plans, test scripts, and use cases to support testing objectives.
• Improved methods for measurement, documentation, and work flow management.
• Established and maintained effective communication with clients and contractors.