Jill Sanders
Chattanooga
Summary
Dedicated housekeeping aide with proven expertise in customer service and attention to detail. Committed to enhancing guest experiences through reliable service and effective communication.
Overview
9
9
years of professional experience
Work History
Housekeeping Aide
Y.M.C.A. Downtown Chattanooga
Chattanooga, TN
07.2026 - Current
- Maintained cleanliness and sanitation of assigned areas, ensuring compliance with health standards.
- Assisted in the setup and breakdown of facilities for events, enhancing guest experiences.
- Utilized cleaning equipment and supplies efficiently to optimize operational workflow.
- Reported maintenance issues promptly to ensure safe and functional environments.
Guest Service Representative
Marriot Hotel
Chattanooga, TN
06.2026 - Current
- Assisted guests with check-in and check-out processes, ensuring smooth arrivals and departures.
- Responded to guest inquiries, providing information on hotel services and local attractions.
- Managed reservation systems, confirming bookings and updating guest information efficiently.
- Handled guest complaints professionally, striving for satisfactory resolutions to enhance experiences.
House Cleaner
Work for Myself
Chattanooga, TN
11.2017 - Current
- Developed efficient cleaning routines, enhancing overall service quality and client satisfaction.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
Pet Sitter
Work for Myself
Chattanooga, TN
11.2017 - Current
- Provided attentive care for diverse pets, ensuring their health and well-being.
- Developed tailored exercise and feeding routines to meet individual pet needs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
Call Center Representative
Wilkins Research
Chattanooga, TN
10.2025 - 07.2026
- Accurately inputting responses and clarifying or probing for answers when necessary.
- Reading scripted questions and instructions verbatim to survey residents across the United States.
Education
High School Diploma -
Cape Girardeau Central Highschool
Cape Girardeau, MO1993
Skills
- Customer service
- Housekeeping
- Chemical handling
- Customer service-focused
Timeline
Housekeeping Aide
Y.M.C.A. Downtown Chattanooga
07.2026 - Current
Guest Service Representative
Marriot Hotel
06.2026 - Current
Call Center Representative
Wilkins Research
10.2025 - 07.2026
House Cleaner
Work for Myself
11.2017 - Current
Pet Sitter
Work for Myself
11.2017 - Current
High School Diploma -
Cape Girardeau Central Highschool