Jillian Howell
Clarksville
Summary
Experienced professional with a successful track record in the food service industry. Demonstrates strong leadership skills and a proven ability to drive operational efficiency. Promoted to the position of manager at Sun Diner, located at 3rd and Broadway, within a short span of 4 months. Maintains a stable and motivated team throughout tenure, resulting in zero turnover.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Server/Bartender
Charlie’s
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
CORNER PUB
06.2021 - Current
- Open restaurant set up for the day
- Make sure customers are ALWAYS taken care of
- Train new hires
Manager/Server
Sun Diner
01.2016 - 03.2020
- Managed team of servers.
- Ensured smooth transitions between shifts by handling opening and closing duties efficiently.
- Onboarded and mentored newly hired staff.
- Employee training.
- Optimized kitchen operations ensuring accurate and timely completion of requested meals.
Education
Cosmetology
College of Hair Design
Lincoln, NeSkills
- Customer relationship management
- Cash handling
- Communication skills
- Banquet Experience
- Food handling
- POS
- Telemarketing
- Supervising experience
- Customer service
- Restaurant experience
- Leadership
- Organizational skills
- Food safety
- Assistant manager experience
- Restaurant Management
- Team management
- Serving Experience
- Management
- Negotiation
- Driving
- Cash register
- Relationship management
- Serving
- Shift management
- Cold calling
- Sanitation
- Retail sales
- Sales
- Time management
- Food service
- Bartending
- Restaurant Experience
Certification
servsafe, 12/01/18, 12/01/23
Timeline
Server
CORNER PUB
06.2021 - Current
Manager/Server
Sun Diner
01.2016 - 03.2020
Server/Bartender
Charlie’s
Cosmetology
College of Hair Design
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