Jimmy Vanaria
Thompson's Station
Summary
Dynamic Renewals Manager with a proven track record at Udemy, driving a $10M+ portfolio through strategic contract negotiations and customer retention strategies. Expert in upselling and cross-functional collaboration, consistently exceeding revenue goals and enhancing client satisfaction. Adept at tailoring pricing structures to meet diverse customer needs while fostering strong relationships.
Overview
13
13
years of professional experience
Work History
Renewals Manager - AMER Large Enterprise
Udemy
01.2025 - Current
- Company Overview: With a mission to improve lives through learning, Udemy is the world's largest online learning destination that helps students, businesses, and governments gain the skills they need to compete in today's economy
- Managed and negotiated renewal contracts for enterprise customers, overseeing a $10M+ book of business to drive retention and revenue growth
- Developed strategic renewal plans, including multi-year agreements and pricing structures tailored to customer needs
- Collaborated with Sales, Customer Success, and Legal teams to address customer concerns and finalize agreements
- With a mission to improve lives through learning, Udemy is the world's largest online learning destination that helps students, businesses, and governments gain the skills they need to compete in today's economy
Commercial Renewals Manager
Udemy
01.2024 - 01.2025
- Company Overview: With a mission to improve lives through learning, Udemy is the world's largest online learning destination that helps students, businesses, and governments gain the skills they need to compete in today's economy
- With a mission to improve lives through learning, Udemy is the world's largest online learning destination that helps students, businesses, and governments gain the skills they need to compete in today's economy
Customer Success Manager
Brightcove
Boston
06.2021 - 05.2023
- Managed 140+ top media accounts, exceeding retention goal for 7 consecutive quarters
- Identified upsell opportunities, resulting in 13% growth in spend for accounts
- Collaborated with cross-functional teams to develop tailored proposals and drive platform success
Special Education Teacher
Norton Public Schools
07.2020 - 06.2021
- Developed accommodations for subject area curriculum and delivered standards-based lessons and assessments for students in the GRIT Program
- Maintained evaluation records on all assigned students and assessed using WIAT and WJ III
- Collaborated with general education teachers to develop lessons and provided inclusion services in the general education classroom
Special Education Teacher
Westwood Public Schools
Westwood
06.2014 - 07.2020
- Developed accommodations for subject area curriculum and delivered standards-based lessons and assessments to support students with special needs
- Maintained evaluation records on all assigned students and assessed students using WIAT and WJ III assessments
- Collaborated with general education teachers to develop inclusive lessons and participated in team meetings to ensure student success
Instructional Assistant
Westwood Public School District
Westwood
04.2012 - 06.2014
- Provided individual instruction and academic support to students with Autism Spectrum Disorders, Down Syndrome, and Pervasive Developmental Disorders using Applied Behavior Analysis
- Implemented Behavior Plans and developed classroom curriculum to enhance student learning
- Collected and analyzed data to monitor student behaviors and academic progress
- Participated in Crisis Prevention, Intervention, and Management Training to ensure student safety
Business Analyst
Fidelity Investments
11.2011 - 04.2012
- Conducted quality assurance testing and regression test scenarios for software upgrades
- Executed option trades and tested trade clearance in the open market
- Designed system specifications including User Interface design
- Analyzed Technology Risks and assisted in software troubleshooting
Education
Master of Education (M.Ed.) - Special Education and Teaching
Lesley University
01.2013
Bachelor's degree - Business Administration and Management, Philosophy
Bentley University
01.2010
Skills
- Consultation and contract negotiation
- Customer retention strategies
- Pricing and renewal strategies
- Upselling and cross-selling techniques
- Cross-functional teamwork
Timeline
Renewals Manager - AMER Large Enterprise
Udemy
01.2025 - Current
Commercial Renewals Manager
Udemy
01.2024 - 01.2025
Customer Success Manager
Brightcove
06.2021 - 05.2023
Special Education Teacher
Norton Public Schools
07.2020 - 06.2021
Special Education Teacher
Westwood Public Schools
06.2014 - 07.2020
Instructional Assistant
Westwood Public School District
04.2012 - 06.2014
Business Analyst
Fidelity Investments
11.2011 - 04.2012
Master of Education (M.Ed.) - Special Education and Teaching
Lesley University
Bachelor's degree - Business Administration and Management, Philosophy
Bentley University
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