Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jo Hopson

Elizabethton,TN

Summary

Dynamic Human Resources professional with extensive experience specializing in policy development and employee relations. Proven track record of reducing recruitment time by 73% and achieving $1 million in savings through strategic benefit vendor selection. Skilled in HRIS optimization and fostering a collaborative workplace culture.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Human Resources Administrator Manager

Maymead Construction
02.2025 - Current
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Oversaw hiring, staffing, and labor law compliance.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
  • Organized company-wide events designed to boost employee morale.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Administered employee benefits programs and assisted with open enrollment.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Developed and monitored employee recognition programs.
  • Assisted with writing job postings and job descriptions for boards.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Collaborated with managers to identify and address employee relations issues.

Human Resources Manager

ERMCO Components Inc.
09.2022 - 01.2025
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Fostered positive work environment through comprehensive employee relations program.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Devised hiring and recruitment policies for 150 employee company.
  • Maintained compliance with safety regulations and worked closely with production leadership to uphold a safe working environment.

Vice President of Human Resources

Adams Publishing Group LLC
12.2016 - 10.2022
  • Structured compensation and benefits according to market conditions and budget demands. Saved $1 million through strategic vendor selection and plan redesign.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Reduced recruitment time by 73% resulting in annual cost savings of $343,000 by choosing and utilizing an Applicant Tracking System (ATS).
  • Distributed employee engagement surveys to identify areas of improvement.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Devised hiring and recruitment policies for 2,500 employee company.
  • Led a team of 11 human resources team members and directly supported five states as their Human Resources Manager.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Led labor relations with the Teamsters, Communication Workers of America and United Steelworkers.
  • Fleet and safety management.

Director of Human Resources

Jones Media, Inc.
03.2008 - 09.2016
  • Directed HR strategy and operations for a multi-site organization with a mix of hourly and salaried employees, overseeing functions such as recruitment, onboarding, employee relations, performance management, payroll and benefits administration.
  • Managed HR services for 14 locations across 5 states, supporting 500 employees.
  • Achieved $400,000 in benefit cost reductions through innovative negotiations in year one.
  • Managed time card corrections, payroll processing and benefit enrollments, ensuring compliance with company policy and labor relations.
  • Guided managers and supervisors through employee performance issues, disciplinary procedures and conflict resolution while upholding a fair and consistent approach to people management.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Educated employees on company policy and kept employee handbook current.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
  • Liaised between multiple business divisions to improve communications.
  • Fleet and safety management.

Senior Human Resources Generalist

Minco, Inc.
05.2000 - 05.2008
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Fielded 20-30 employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Administered employee benefits programs and assisted with open enrollment.
  • Developed and monitored employee recognition programs.
  • Developed and implemented on-boarding and orientation programs for new employees.
  • Safety Co-Chair
  • Led special training courses such as yearly sexual harassment seminars.
  • Collaborated with managers to identify and address employee relations issues.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Education

Bachelor of Arts - Business Administration

East Tennessee State University
Johnson City, TN
12-1986

Skills

  • Policy and procedure development
  • Benefits oversight
  • Labor contract administration
  • Employment and labor laws
  • Payroll coordination
  • Hiring management
  • Employee relations
  • Staffing and recruitment
  • Benefits administration
  • New hire orientation
  • Employee on-boarding and off-boarding
  • Human resource management
  • Performance management
  • Payroll administration
  • Workers' compensation
  • Safety control
  • Proficient in HRIS/ATS System Optimization
  • HRIS and Payroll Systems: ADP, Kronos, Paycom, Sage Software, SAP
  • Google Suite, Microsoft 365, Google Suite

Certification

  • SHRM-CP - SHRM Certified Professional
  • CEBS - Certified Employee Benefit Specialist
  • PHR - Professional in Human Resources
  • CCEP - Certified Compliance and Ethics Professional
  • CPP- Certified Payroll Professional
  • American Red Cross First Aid/CPR/AED Instructor
  • OSHA 10 and 30 Hour Certification
  • OSHA Train the Trainer Certification General Industry

Timeline

Human Resources Administrator Manager

Maymead Construction
02.2025 - Current

Human Resources Manager

ERMCO Components Inc.
09.2022 - 01.2025

Vice President of Human Resources

Adams Publishing Group LLC
12.2016 - 10.2022

Director of Human Resources

Jones Media, Inc.
03.2008 - 09.2016

Senior Human Resources Generalist

Minco, Inc.
05.2000 - 05.2008

Bachelor of Arts - Business Administration

East Tennessee State University
Jo Hopson