Joan Brown

Rent fully furnished short term tenants. Accounst receivable,

Account Payables. Federal Tax forms. Payroll.Scheduling units in and out.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.

• Managed patient scheduling, ensuring optimal flow and minimal wait times.
• Coordinated communication between patients and healthcare providers to enhance service delivery.
• Processed insurance claims accurately, reducing claim denials and facilitating timely reimbursements.
• Implemented electronic health record system updates, improving data accessibility for staff.
• Trained new reception staff on office protocols and customer service standards to maintain consistency.
• Oversaw front desk operations, maintaining a welcoming environment for patients and visitors.
• Resolved patient inquiries effectively, enhancing overall patient satisfaction and trust in services.
• Improved patient satisfaction by efficiently managing front desk operations and addressing inquiries professionally.
• Increased office productivity by multitasking efficiently during peak hours, handling multiple responsibilities simultaneously.

• Facilitated property showings, providing clients with detailed information on rental options.
• Managed lease agreements, ensuring compliance with local regulations and property standards.
• Coordinated tenant screenings, evaluating applications for creditworthiness and rental history.
• Developed marketing strategies to attract prospective tenants through online platforms and community outreach.
• Streamlined communication processes between landlords and tenants to enhance satisfaction and retention rates.

• Coordinated patient admissions and discharges, ensuring smooth transitions in Labor and Delivery unit.
• Managed scheduling for nursing staff, optimizing coverage during peak delivery times.
• Maintained accurate patient records using electronic health record systems, enhancing data integrity.
• Facilitated communication between medical teams and families, addressing inquiries promptly and effectively.
• Ensured timely responses to physician requests for laboratory test results or imaging studies through diligent tracking of pending orders.
• Demonstrated flexibility and adaptability by adjusting to changes in unit staffing, patient census, or other unexpected challenges.
• Reduced stress on nursing staff during high-volume periods by providing administrative support as needed during peak times.