Jo Ann Hollis
Dyersburg
Summary
Experienced traffic controller with extensive knowledge of worker safety and training in flagging and vehicle control. Successful at working for long hours in varying conditions and committed to positivity and effectiveness. Valid driver with an observational eye for detail.
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Skilled Head Cashier with robust experience in retail and customer service. Demonstrated strengths include leadership, multitasking, and problem-solving abilities. Proven track record of improvement in cash handling accuracy, fostering positive customer relationships, and training new cashiers for effective operations.
Overview
4
4
years of professional experience
2004
2004
years of post-secondary education
Work History
Traffic Controller
Dyersburg Police Department
Dyersburg
07.2022 - Current
- Directed traffic flow during special events and emergency situations.
- Monitored and enforced traffic regulations to ensure public safety.
- Communicated with law enforcement to coordinate road closures and detours.
- Managed setup and removal of temporary traffic control equipment and signs.
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
Coordinator
Marshall's Dept Store
Dyersburg
12.2023 - 08.2025
- Coordinated daily store operations and ensured smooth workflow among departments.
- Assisted in inventory management and restocked merchandise as needed.
- Supported team members by providing training on store policies and procedures.
- Managed customer inquiries and resolved issues to enhance shopping experience.
Head Cashier
Lowes Home Improvment
Dyersburg
03.2022 - 08.2023
- Managed cash register operations for efficient customer transactions.
- Trained new cashiers on company policies and procedures.
- Oversaw daily cash drawer reconciliation for accuracy.
- Coordinated team schedules to ensure adequate coverage during peak hours.
- Assisted customers with product inquiries and store navigation.
- Collaborated with management on improving checkout processes and customer service.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
Debone Line Worker
Tyson Foods
Humboldt
08.2021 - 01.2022
- Operated deboning equipment to separate meat from bones efficiently.
- Maintained cleanliness and safety standards in the production area.
- Inspected products for quality and ensured compliance with regulations.
- Followed guidelines for portioning and packaging meat products accurately.
- Removed bones from poultry meat using hand knives or automated machines.
- Ensured that all USDA standards were met throughout the entire process.
Education
Dyer County High
Newbern, TNSkills
- Emergency coordination
- Traffic regulation enforcement
- Vehicle and pedestrian safety
- Inventory management
- Team scheduling
- Cash handling procedures
- Effective communication
- Problem solving
- Training and development
- Time management
- Problem-solving abilities
- Professionalism
- Organizational skills
Timeline
Coordinator
Marshall's Dept Store
12.2023 - 08.2025
Traffic Controller
Dyersburg Police Department
07.2022 - Current
Head Cashier
Lowes Home Improvment
03.2022 - 08.2023
Debone Line Worker
Tyson Foods
08.2021 - 01.2022
Dyer County High