Jocelyn Carter
Clarksville
Summary
Empathetic and compassionate individual with natural ability to connect with people and foster supportive relationships. Understanding of social services and community resources, coupled with skills in active listening and problem-solving. Committed to making positive impact on individuals and communities by providing essential support and guidance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Miss Lucille's Marketplace
08.2024 - Current
- Built relationships with customers to encourage repeat business.
- Helped customers locate products.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels with exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak busy hours.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Fostered collaborative work environment, sharing best practices with new hires.
- Received employee of the month June 2025
Volunteer
Pursuing Life Center
10.2024 - Current
- Pursuing Life Center is a faith based, non-profit organization in the developmental stage that seeks to provide emergency and transitional housing to the homeless community.
- Currently holds board secretary position.
Education
Bachelor of Arts - Social Work
Austin Peay State University
Clarksville, TN05-2026
Associate of Arts - Liberal Arts
Austin Peay State University
Clarksville, TN05-2024
High School Diploma -
Middle College At Austin Peay State University
Clarksville, TN05-2024
Skills
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Rapport building
- Active listening skills
Certification
- Mandated Child Abuse Reporter, DCS - 2024
- Trauma Insight Training, NAMI - 2024
Timeline
Volunteer
Pursuing Life Center
10.2024 - Current
Sales Associate
Miss Lucille's Marketplace
08.2024 - Current
Bachelor of Arts - Social Work
Austin Peay State University
Associate of Arts - Liberal Arts
Austin Peay State University
High School Diploma -
Middle College At Austin Peay State University
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