Jodie Hunter
Hendersonville
Summary
Dynamic Account Development Manager with a proven track record at Pittsburgh Paints, leveraging CRM proficiency and excellent communication to drive sales growth and enhance client engagement. Skilled in teamwork and collaboration, consistently delivering tailored solutions to meet client needs. 20 years experience in (paint) customer service with strong relationships, building skills and team work. Maintain professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success.
Overview
30
30
years of professional experience
Work History
Account Development Manager
Pittsburgh Paints
Nashville, TN
05.2016 - Current
- Developed and executed strategic account plans to enhance customer relationships and drive sales growth.
- Managed key accounts, ensuring alignment with client goals and delivering tailored solutions to meet needs.
- Analyzed market trends to identify new business opportunities and optimize product offerings for clients.
- Collaborated with cross-functional teams to streamline processes, improving response time and customer satisfaction.
- Implemented CRM tools to track account performance, enhancing data-driven decision-making within the team.
- Conducted regular performance reviews of accounts, adjusting strategies based on insights and feedback received.
Manager
Springfield Design and Paint
Springfield, TN
03.2006 - 01.2016
- Oversaw project timelines, ensuring adherence to deadlines and quality standards.
- Managed team performance through regular feedback and coaching sessions.
- Implemented workflow improvements that enhanced operational efficiency and reduced bottlenecks.
- Collaborated with clients to define design specifications and project requirements effectively.
- Conducted regular inventory assessments to optimize resource allocation and minimize waste.
- Established vendor relationships, negotiating contracts for favorable terms and pricing.
Employee Training Coordinator
Cracker Barrell
Goodlettsville, TN
09.1995 - 03.2006
- Developed and implemented training programs to enhance employee skills and knowledge.
- Facilitated onboarding sessions for new hires, ensuring seamless integration into the company culture.
- Collaborated with department heads to identify training needs and tailor programs accordingly.
- Evaluated training effectiveness through feedback surveys and performance assessments.
- Conducted workshops on compliance, safety protocols, and best practices within the organization.
Education
High School Diploma -
Gallatin High School
Gallatin, TN05-1992
Skills
- Client engagement
- Teamwork
- Attention to detail
- Teamwork and collaboration
- Multitasking
- Reliability
- Excellent communication
- Pipeline management
- CRM proficiency
Timeline
Account Development Manager
Pittsburgh Paints
05.2016 - Current
Manager
Springfield Design and Paint
03.2006 - 01.2016
Employee Training Coordinator
Cracker Barrell
09.1995 - 03.2006
High School Diploma -
Gallatin High School