Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jody Grace

Olive Springs

Summary

Highly organized and detail-oriented administrative professional with 20 years of experience providing comprehensive clerical and administrative support. Proven track record of managing daily office operations, coordinating calendars, scheduling appointments, and demonstrating strong communication and professionalism while maintaining confidentiality. Adept at performing data entry and electronic record-keeping, as well as creating and maintaining filing systems and using office software applications. Committed to providing outstanding customer service and ensuring the accuracy of administrative tasks.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

ORNL
Knoxville
04.2023 - Current
  • Manage meetings, and calendars for two Group Leaders between two facilities and over 43 staff
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Effective communication with on and off-site with Industry and leaders
  • Facilitate and coordinate conference and workshops as well as coordinate catering
  • Input PAS for US and Non-Us citizens, interviewees, sub-contractors' approval
  • Aid in recording and time keeping
  • Request clearance for employees
  • Order all Supplies, parts, and services using ORNL buy/ Ariba, as well as supply boot vouchers, travel request, reimbursements, as well as memberships etc
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Formatting LOS, signature request, promotional package formatting
  • Onboarding intern students and new hires as well as communication in setting up interviews

Medical Receptionist

The Eye Center
Oak Ridge
11.2018 - 04.2023
  • Updates the group's medical records and technical library to help the office run smoothly
  • Keeping track of provider schedules and scope of practice to organize and schedule appropriate care on an ongoing basis
  • Completes skilled administrative work to assist all office personnel and operational needs
  • In charge of office logistics, which included scheduling appointments, keeping files, and collecting payments
  • Enters patient information into the system, including insurance, demographics, and medical history, to ensure that all records were current

Medical Receptionist

The Family Clinic of Oak Ridge
Oak Ridge
01.2008 - 11.2018
  • Verified and updated demographic and other personal information for clients while respecting personal boundaries when asking for important details
  • Completed and filed financial documentation for accounting purposes
  • Expertly managed a multi-line phone system and greeted all patients with a smile
  • Straightened up the waiting room to keep it tidy and orderly
  • Evaluated and forwarded procedure and service details to the appropriate coding staff so that they could be best classified for insurance purposes

Education

CERTIFICATION OF PHLEBOTOMY - Phlebotomist/ Lab Technician

Roane State Community College
TN
01.2010

HIGH SCHOOL DIPLOMA -

Oliver Springs High School
TN
01.2002

Skills

  • Documentation
  • Electronic Record Keeping
  • Detail-oriented
  • Privacy Compliance Practices
  • Data entry
  • Microsoft 365 Suite
  • Office Administration
  • Professional communication
  • Calendar Management
  • ORNL Buy
  • TRAVX
  • SBMS
  • Time Tracker/Pals
  • Interview Procedures
  • Onboarding Procedures
  • Coordinating visits
  • Calendar management
  • Workshops
  • Conferences

References

References available upon request

Timeline

Administrative Assistant

ORNL
04.2023 - Current

Medical Receptionist

The Eye Center
11.2018 - 04.2023

Medical Receptionist

The Family Clinic of Oak Ridge
01.2008 - 11.2018

CERTIFICATION OF PHLEBOTOMY - Phlebotomist/ Lab Technician

Roane State Community College

HIGH SCHOOL DIPLOMA -

Oliver Springs High School
Jody Grace