Joel Llewellyn
Watauga
Summary
Dedicated Food Champion with a strong focus on customer service, food safety, and team collaboration. Skilled in maintaining cleanliness and organizing workstations to enhance guest satisfaction.
Overview
23
23
years of professional experience
Work History
Food Champion
Taco Bell
Elizabethton
11.2017 - 06.2026
- Prepared high-quality food items following Taco Bell standards.
- Assisted team members in maintaining efficient workflow during peak hours.
- Delivered exceptional customer service, contributing to increased guest satisfaction.
- Trained new employees on food preparation and safety procedures.
- Monitored inventory levels and replenished supplies.
- Collaborated with team to resolve customer complaints promptly.
- Followed health and safety regulations to ensure a safe work environment.
- Attended to dining room and bathrooms multiple times per shift to remove messes, collect trash and replenish supplies.
- Managed high order volumes efficiently during rush periods at front counter and drive-thru.
- Displayed initiative by completing extra pre-rush and post-rush tasks on board.
- Helped prevent order errors by communicating with kitchen staff about special requests.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Kept customer and food preparation areas clean and well-organized.
- Served orders to customers at windows, counters and tables.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Enhanced customer satisfaction by promptly addressing and resolving food or service complaints.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Received inventory of food and beverage products to stock in designated areas.
- Measured ingredients according to specified recipes to reduce waste.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Ensured customer purchases were neatly packaged and wrapped for easy transport.
Dishwasher
Denny's
New Smyrna Beach
01.2012 - 10.2017
- Ensured cleanliness of dishes, utensils, and kitchen equipment to maintain hygiene standards.
- Operated dishwashing machines to ensure thorough sanitation.
- Sorted and organized clean dishes for easy access by staff.
- Assisted kitchen staff by providing needed supplies promptly.
- Monitored dishwashing station for efficiency and effectiveness.
- Adhered to health and safety standards during cleaning tasks.
- Communicated with team members to coordinate workflow effectively.
- Trained new employees on proper cleaning procedures and protocols.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Prepared dishware, glasses, and utensils for customer needs by efficiently scraping, washing, and restacking items.
- Verified cleanliness of returned dishes before restocking to uphold quality service.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Sanitized surfaces after each use following standard sanitation practices.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Replaced clean utensils in storage bins for easy access.
- Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Studied methods of coworkers, successfully learning kitchen, and food service skills.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Filled soap dispensers with detergent.
- Removed built-up waste and potential contaminants from waste receptacles, machinery, and cooking equipment.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
- Ensured timely availability of clean dishes for various meal services.
- Hand-washed items unsuitable for machine washing.
- Ensured dish area was orderly and clean to facilitate prompt service.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Assisted chef with food measurements, preparation and storage when necessary.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
- Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
Janitor
Halifax Health
Daytona Beach
01.2008 - 01.2009
- Disinfected surfaces regularly to prevent the spread of infections throughout the facility.
- Operated cleaning equipment such as floor scrubbers and vacuums efficiently.
- Ensured compliance with health regulations and guidelines in waste disposal procedures, promoting a safe environment.
- Restocked supplies in restrooms and cleaning stations to support daily operations.
- Reported maintenance issues to supervisors for prompt resolution and safety assurance.
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Enhanced building aesthetics by conducting routine deep cleaning of high-traffic areas, improving overall cleanliness.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Organized custodial closets to easily find equipment and supplies.
- Maintain janitorial supply inventory.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Reduced cleaning time significantly while maintaining company quality standards.
- Addressed emergency cleaning requests promptly to uphold client satisfaction and maintain facility standards.
- Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Notified building managers about needed repairs to maintain public safety.
- Follow established safety procedures while operating machinery and using chemicals.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Dusted furniture, machines or equipment.
- Notified managers of repair needs or additions to building operating systems.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Followed company uniform, performance and security policies with every job.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Facilitated workspace organization by manually moving furniture and equipment.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Wheel and Tire Technician
Hubcap house
Holly Hill
01.2003 - 10.2003
- Inspected tires for wear, damage, and proper inflation.
- Mounted and balanced tires on various vehicle types.
- Operated tire-changing equipment and tools safely and efficiently.
- Collaborated with team members to enhance tire installation efficiency.
- Maintained a clean and organized work environment in the shop.
- Performed tire rotations, mounts, and balancing on vehicles.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Cleaned and maintained tire service bays to keep work areas organized.
- Balanced and mounted new tires, ensuring customer understanding of services performed.
- Used tools, parts and equipment to maintain and repair customer tires.
- Monitored tire inflation pressure and adjusted air levels accordingly.
- Rotated tires and reset tire pressure monitoring systems.
- Balanced wheels using electronic machines to ensure even tire wear.
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- Removed old tires from rims using specialized tools such as bead breakers and tire irons.
- Replaced worn tires with new ones of the same size and type.
- Changed and rotated tires for customers to provide safety and maximize customer service rankings.
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
- Adhered to all safety procedures when operating equipment such as lifts and hoists.
- Maintained inventory by loading and unloading tire shipments.
- Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle.
- Diagnosed and repaired tire and rim issues, improving overall vehicle safety.
- Inspected and organized tire inventories while performing routine stock assessments.
- Identified and replaced worn tires and related components, optimizing safety.
- Collaborated with team members to fulfill sales and service requests.
- Delivered customer service by answering questions and explaining tire installation process.
- Repaired and plugged vehicle tires to help customers avoid purchase of new tires.
- Planned work and determined appropriate tools and equipment.
- Aligned vehicle wheels according to manufacturer specifications.
- Removed and remounted wheels onto different types of vehicles.
- Completed tire rotations on diverse vehicle makes and models.
- Unbolted and removed wheels from vehicles with lug wrenches or other hand or power tools.
- Managed safe vehicle raising and lowering using hydraulic jacks.
- Located and repaired punctures in tires, applied patches, or advised on replacement for severely damaged rubber.
- Counterweighted rims with consistent commendation for quality and efficiency.
- Sealed punctures in tubeless tires by inserting adhesive material and expanding rubber plugs into punctures.
- Located tire punctures by inspection or immersing inflated tires in water baths and observing air bubbles.
- Used rubber cement to glue tire patches over ruptures in tire casings.
Education
High School Diploma -
New Smyrna Beach High School
New Smyrna Beach, FL06-2003
Skills
- Food preparation
- Food preparation expertise
- Meal preparation
- Dish preparation
- Food safety compliance
- Food safety
- Health and safety compliance
- Sanitation practices
- Cleaning and sanitation
- Sanitation and cleanliness
- Inventory management
- Inventory storage
- Order accuracy assurance
- High-volume service
- Efficient service
- Workflow optimization
- Time management
- Attention to detail
- Detail-oriented
- Quality assurance and control
- Customer service
- Engaging personality
- Effective communication
- Team collaboration
- Employee training
- Reliability
- Reliable team worker
- Positive attitude
- Listening and comprehension
- Initiative taking
- Physical stamina and endurance
- Accustomed to shift work
- Basic math
- Personal hygiene maintenance
- Patience and empathy
- Organization skills
- Detail-oriented
- Quality assurance and control
- Patience and empathy
Accomplishments
- Night Shift Champion of Quarter 1 2023
Timeline
Food Champion
Taco Bell
11.2017 - 06.2026
Dishwasher
Denny's
01.2012 - 10.2017
Janitor
Halifax Health
01.2008 - 01.2009
Wheel and Tire Technician
Hubcap house
01.2003 - 10.2003
High School Diploma -
New Smyrna Beach High School