Joel Rivera
Murfreesboro
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Sales Associate
Bath & Body Works
10.2025 - Current
- Handled transactions at the registers while
- Assisted customers in their shopping experience by answering their questions and guiding them to their favorite products.
- Explaining how the Bath & Body Works app works to ensure each customer had the opportunity to use their points to save towards their next reward.
- Dealt with shipment before opening hours to make sure every product gets put away correctly.
- Helped reorganize walls and tables when a change to the floorset was implemented.
Team Trainer
Taco Bell
10.2020 - 01.2025
- Provided excellent customer and food service, while keeping wait times low to keep customers satisfied.
- Maintained cleaning and organization, making sure the building met company standards.
- Trained new employees in both customer and food service.
Drive-Thru Operator
Steak 'n Shake
05.2021 - 08.2021
- Communicated clearly with customers in the drive-thru to accurately start their order at the speaker, as well as ensuring they receive the correct order at the window.
- Maintained fast pace during rush hours.
- Handled cleaning of the building to enhance safety standards.
Education
Bachelor of Science - Mathematics
Middle Tennessee State University
Murfreesboro, TN05.2025
Skills
- Mathematics and statistics
- Astrophysics
- Computer literacy
- Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Outlook
- Customer service
- Retail service
- Food service
- Organization
- Time management
- Multitasking
- Teamwork and collaboration
- Problem-solving skills
Timeline
Sales Associate
Bath & Body Works
10.2025 - Current
Drive-Thru Operator
Steak 'n Shake
05.2021 - 08.2021
Team Trainer
Taco Bell
10.2020 - 01.2025
Bachelor of Science - Mathematics
Middle Tennessee State University