Joel Prakash Jeyaraj
RPA Developer
Chennai
Summary
Experienced with automating complex business processes to enhance efficiency and accuracy. Utilizes advanced scripting and coding techniques to develop robust RPA solutions. Knowledge of process analysis and workflow optimization to drive impactful automation initiatives.
Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
RPA Developer
Cognizant Technologies Solutions
Chennai
04.2025 - Current
- Enhanced system performance by troubleshooting, debugging, and modifying existing RPA bots.
- Conducted end-to-end testing of RPA solutions to ensure seamless integration with existing systems.
- Migrated 30+ Pega RPA bots from version 19 to 22.1.55, ensuring full functional compatibility, and performance stability. Deployed all migrated bots across the DEV, UAT, and Production environments within the newly configured Azure Virtual Desktop (AVD) setup.
- Conducted comprehensive end-to-end testing of 30+ bots to validate all automation scenarios, and ensure error-free execution post-migration. Identified, troubleshot, and resolved issues arising during migration and testing to maintain smooth workflow automation.
- Created a detailed Excel tracker containing information on 70+ bots, including environment-specific version details (DEV/UAT/PROD), improving visibility and tracking. Gathered bot-related information from L1 and L2 support teams, and consolidated all data into a structured file for easy reference and reporting.
- Configured all required environments for the bots and executed seamless deployment across three stages: DEV, UAT, and Production.
- Developed and implemented new bots for the PPlus application, expanding automation coverage. Supported the migration of bots to the cloud environment, ensuring a smooth transition and platform readiness.
- Estimated timelines for end-to-end development and testing, enabling accurate planning, scheduling, and delivery commitments.
- Ensured adherence to best practices in RPA development, deployment, troubleshooting, and documentation throughout the project.
RPA Developer
Sagility India Pvt Ltd
Chennai
06.2023 - 04.2025
- Analyzed business processes to identify automation opportunities and developed automation solutions using the Openspan RPA platform.
- Collaborated with business stakeholders to gather requirements and define project scope for RPA implementations.
- Designed and implemented robotic process automation solutions to streamline repetitive tasks, resulting in an 85% increase in operational efficiency. Developed custom automation scripts using C#, .NET, and VB.NET to integrate OpenSpan RPA with existing systems and applications.
- Conducted thorough testing of automation workflows to ensure accuracy and reliability in production environments.
- Provided technical support and troubleshooting assistance to resolve issues related to OpenSpan RPA implementations.
- Documented process workflows, technical specifications, and user manuals for reference and training purposes.
Associate Technical Specialist
Thirdware Solutions
Chennai
10.2020 - 05.2023
- Consulted regularly with customers on project status, proposals, and technical issues.
- Transformation and troubleshooting of all existing software to correct errors, upgrade interfaces, and improve efficiency.
- Worked on an automation solution that involved a complex process of reading the labor hours of dealers from the scanned copies, which were uploaded in different formats, such as JPG and PDF, using the OPENSPAN DOCUMENT OCR component.
- Was responsible for the development of FOA Tax, which involved the use of a web application, a database application, and a web service call that processes a heavy volume of 300 to 400 requests in a day and produces output CSV files.
- This bot enabled nearly 200 Ford dealers to make accurate decisions on vehicle parts purchases.
Education
MBA - Human Resources Management
Loyola University (Distance Education)
Chennai, India 04.2001 -
B.Tech - Computer Science
Bharath University
Chennai 04.2001 -
Skills
Pega Robotic process automation
Automation anywhere
RPA tool expertise
Power Automate Desktop
C#
Certification
PEGA Certified Robotics System Architect (PCRSA)
Timeline
RPA Developer
Cognizant Technologies Solutions
04.2025 - Current
Automation Anywhere Certified Advanced RPA Professional (Automation360)
08-2024
RPA Developer
Sagility India Pvt Ltd
06.2023 - 04.2025
PEGA Certified Robotics System Architect (PCRSA)
04-2022
Associate Technical Specialist
Thirdware Solutions
10.2020 - 05.2023
MBA - Human Resources Management
Loyola University (Distance Education)
04.2001 -
B.Tech - Computer Science
Bharath University
04.2001 -