Dynamic Senior Sales Director with a proven track record at Dufresne Spencer Group, driving revenue growth through strategic sales initiatives and exceptional client relationship management. Recognized for enhancing key account growth and leading high-performing teams, achieving over 10% annual increases in bedding sales while fostering a culture of excellence and collaboration.
Overview
15
15
years of professional experience
Work History
Senior Sales Director
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
TN, MS, AR
01.2025 - 05.2025
Managed $150 million in retail locations in the States of Tennessee, Mississippi, and Arkansas.
Analyzed market trends to inform strategic planning decisions, ensuring continued success in a competitive industry landscape.
Built a high-performing sales force through rigorous recruitment processes and ongoing performance evaluations.
Identified areas of opportunity within existing accounts, upselling products or services accordingly for revenue growth.
Vice President of Bedding
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
United States - National
01.2022 - 01.2025
Managed over $350 million in bedding sales across the organization with increases in key metrics every year from 2022-2025.
Created a new bedding platform for the organization with a roadmap for vendor relations, gallery CAD layout, selling process, key performance metrics, and prospecting.
Managed three regional sleep coaches, senior category manager, and over two hundred sleep experts across the organization on a daily basis.
Developed key performance metric MAS for the organization an oversaw an increase in topline revenue and bedding sales per guest of over 10% annually each year during my tenure.
Maintained key vendor relationships and managed product assortment, stocking levels, RTV bedding, and market presentations.
Oversaw monthly marketing and promotional planning through cross departmental relationships.
Trained, coached, and scrimmaged the organization's bedding selling process through quarterly summits, sleep expert meetings, and individual store visits with regional coaches and vendor reps.
Served on the DSG Executive Management Board during this time period.
Regional Vice President of Sales
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
United States - South Division
04.2019 - 01.2022
Managed 34 locations and $350 million in sales across the southern United States markets (MO, KY, AR, TN, MS, LA, TX, NM).
Leveraged industry trends, competitor insights, and market research to inform strategic planning and drive proactive decision-making within the regional sales organization.
Oversaw budget planning and expense management for the regional sales department, ensuring optimal resource allocation for maximum ROI.
Created a results-driven culture by setting clear expectations, providing ongoing feedback, and recognizing outstanding achievements.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Compiled and analyzed data to determine approaches to improve sales and performance.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Served on the DSG Executive Management Board during this time period.
Director of Retail Sales
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
Nashville, TN
09.2017 - 04.2019
Increased the Nashville market from a $14 million market with three locations to a $40 million market with six locations from Q3, 2017 to Q2, 2019.
Fostered a positive work environment that empowered employees, resulting in high levels of staff engagement and retention.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Established key performance metrics to monitor store performance, utilizing insights gained from data analysis to drive continuous improvement efforts.
Optimized staff scheduling based on store needs, ensuring proper coverage during peak hours while maintaining payroll budget constraints.
Coordinated special events such as product launches or seasonal promotions, creating buzz around new offerings or limited-time deals.
Evaluated competitor offerings to identify gaps in the market, seizing opportunities for revenue growth through differentiated product lines.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Regional Sales Manager
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
Nashville, TN
08.2010 - 09.2017
Oversaw company markets in TN, MS, AR, and Texas over this time period with an annual increase in sales and key metrics annually.
Led a high-performing sales team to exceed targets consistently, with focused coaching and mentorship.
Conducted regular performance reviews of sales team members, setting clear expectations and driving continuous improvement.
Boosted regional sales by implementing strategic marketing plans and fostering strong client relationships.
Assessed competitor strategies to identify potential gaps in the market, capitalizing on untapped opportunities for growth.
Collaborated with cross-functional teams to develop innovative solutions that enhanced the overall customer experience.
Education
BBA - Real Estate
Mississippi State University
Starkville, MS
08-1997
Skills
Deal closing
Key account growth
Client relationship management
Sales reporting
Sales strategy development
Revenue forecasting
KPI analysis
Team leadership
Team building
Industry networking
Sales training and leadership
Sales presentations
Accomplishments
2016 Regional Manager of the Year
Executive of the Month - March, 2023
Regional Director of the Month - March, 2025
Timeline
Senior Sales Director
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
01.2025 - 05.2025
Vice President of Bedding
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
01.2022 - 01.2025
Regional Vice President of Sales
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
04.2019 - 01.2022
Director of Retail Sales
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
09.2017 - 04.2019
Regional Sales Manager
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore